Landline Free

Mar 11, 2008 20:40

Back when Bev was in the hospital with Eleanor. I bought new phone's because Bev's was broken.  We've waited two years for the contract to expire.  Now Bev has a nice shiny new Blackberry from T-Mobile.  My service contract was bought out by the sheriff about a year and a half ago ( Read more... )

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Windstream peachfuzzmom March 13 2008, 15:34:57 UTC
I've had to stay on hold longer than 48 minutes with Windstream. Thank goodness I could put them on speaker and continue to work while I waited. I think they use lousy music and long waits to force you to use their website. Well, I used their website also and guess what!? They gave me their customer number to call. What a way to waste time. Especially since the problem was their fault. I had processed a $10,000 check to pay several college accounts and their business office failed to endorse the check. Our bank sent it back for endorsement and Windstream destroyed the check!!! Then sent out cutoff notices to the college. Once I reissued the check and sent it off--we got a call from the bank stating Windstream had failed to endorse the check AGAIN and did we want the check sent back to Windstream. Yikes! So we had the bank accept the check and I called the local Windstream office (that just opened in Harrison) to see if I could send payments there, we could and now we are.

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