vent

[aetheldaeg]

I wonder if there is anything resembling customer service these days? Do companies value their customers? It doesn't seem like it

Comments

[aetheldaeg]

It certainly makes one wonder.

[lesli]

You are blessed.

It sure doesn't change the fact that customer service and even morale among employees seems to be at an all time low. I was just writing about this with another LJ friend.

I'm glad the alarm is fixed, hopefully you won't need to deal with that situation again.

[aetheldaeg]

Employees have very little company loyalty, companies don't seem to care about their employees. It's no wonder employees don't care about customers.

[cheekyassmonkey]

no, customer service is a thing of the past.

this is why i take it very seriously. i work for a taxing authority. i don't event 'need' to provide customer service. but i strive to provide excellent customer service for just that reason. it costs nothing, and it makes everybody happy.

[aetheldaeg]

Businesses don't seem to realize that their business depends on a content client/customer base. It's like they are doing us a favor rather than a service. I imagine that the people you deal with appreciate it. I hope your employer recognizes all that you do.

[opakele]

I was very unimpressed with ADT at Previous Employer. When you mentioned they did your home security, I bit my tongue. My experience could be a regional thing.

The company spent thousands of dollars and ADT was completely incompetent.

[aetheldaeg]

For now things seems to be okay but if we have any more trouble with the system I think we will be changing to another company.