Really?

Feb 22, 2011 18:55

Some dickwad was lecturing me on my money issues and how I "can't assume I have more than I do". And all I could think of is, "Wow... you're worse than my dad. At least he has the decency to allow me make mistakes so I can learn from them in the future ( Read more... )

wow, customer service, money

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thebigpicture April 20 2011, 02:07:15 UTC

I had that issue today. I called optimum (they are the only Internet provider here) to ask about pricing. I told them I didn't plan on buying at that moment because I had to discuss it with my roommate. Asking me the standards questions she found out I had no tv or phone package with anyone and she was all don't you want to have movies at your finger tips and I was like "I do my computer" that is where her attitude started because she doesn't know anything about streaming things online I guess .So when I asked all the features she was telling me how I can reach speeds of 30 Mbps with the boost package. Now the only reason we are looking into Internet now is because the person we were stealing from moved. After I explained to her how 30 Mbps was extremely slow because I was catching54 Mbps in a regular day. She tried to tell ms it was impossible not didn't help when I tried to explain to her that I was using a mobile hotspot because she started ranting about how you catch viruses from unsecured networks. It didn't help when I tried to ( ... )

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8teenforever May 9 2011, 16:51:11 UTC
That... was... amazing. Thank you for that. :-)

I hope it all worked out in the end for you, though!!

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