Mark of Mastery only came with 3 AR cards

[emthejedichic]

I pre-ordered my Mark of Mastery edition from Amazon, and when it arrived it only came with three AR cards, as opposed to the five it should have! I've googled a bit and it seems that other people have had this problem, and that both Square Enix and Amazon have been made aware of it (it seems to be mostly, but not entirely, people who ordered from

Comments

[rilakkuma]

I also received a Mark of Mastery package with only three AR cards. The best solution to this is to email Square Enix Support. They emailed me back asking me what cards I did receive and for an address they can mail the remaining AR cards to. They haven't responded since, but I can only hope that they will send me the cards. But from what emails they have sent me, they replied rather quickly (within a few days). I also tried to think of contacting Amazon, but I don't think they can do much for this problem since it was Square Enix who put the bundles together and placed in the wrong package of AR cards.

[rilakkuma]

For some reason when I responded, it was marked as spam instantly. :s I thought it was rather helpful.

I'm not sure if the last comment will appear, but here's the comment again:

I also received a Mark of Mastery package with only three AR cards. The best solution to this is to email Square Enix Support. They emailed me back asking me what cards I did receive and for an address they can mail the remaining AR cards to. They haven't responded since, but I can only hope that they will send me the cards. But from what emails they have sent me, they replied rather quickly (within a few days). I also thought of contacting Amazon, but I don't think they can do much for this problem since it was Square Enix who put the bundles together and placed in the wrong package of AR cards.

[emthejedichic]

Thanks so much! I will definitely e-mail them.

[rilakkuma]

You're welcome. :) Good luck!

[caterfree10]

Another solution is to find the card scans online. I did that because the lighting at home sucks, but using the computer screen got me my secret dream eaters. :>

[emthejedichic]

I know I can do that (my lighting sucks too), but since I paid for physical copies of all five I'd like to have them. :/

[caterfree10]

Oh yeah, I definitely understand that. But like the one commentor above said, the best solution is probably to contact SE and see if they can't send you the cards. :B