ok, so after waiting almost 2 weeks since getting pushed up to customer service from tech support (mind you i helped open a theater, and have been working 32-40 hours/wk since) i finally had some time during the day when vizio tech/cust support was open (odd morning hours, and their west coast) so i called ( Read more... )

FINALLY heard back from vizio today about my tv... kinda

I will like to send you a replacement TV

it also asked for information (which i've already sent), and a scan/fax of the receipt.

hopefully more instructions will follow, like who's sending what where and for how many twinkies.