I'm Ba-ack!
Ah, you know you love me.
Well, it's been a week. We have the house, and have furnished it for under $3000, almost half of which went towards the fridge. The delivery of said furniture ran into a hiccup, though.
The place we got most of our furniture from, after gallivanting around the warehouses all day, had a salesman called Dave. Dave was an acquaintance of megpie71's from over ten years ago, and so we decided what the hell, we'll give Dave the sales commission on our stuff.
After getting our list of items on Thursday, Dave said that deliveries for Friday were booked solid, but that we could have our stuff delivered Saturday. We double-checked this with the lass at the counter who rang us up. Our receipt even stated "for delivery Saturday". We were to call back at 9:30am on Saturday when they'd packed the truck so that we could be given a 2-hour delivery window and wouldn't have to sit around the house all day. All well and good.
On Friday I happened to pop back into the store on my way through the area and reconfirmed our Saturday delivery. The sign above the counter which had read "Deliveries closed for Friday" now read "Deliveries closed for Saturday", so it was pretty clear the Saturday deliveries existed and had been booked up. As expected, really.
Saturday dawns, and dutifully at 9:30 I call the furniture place.
"Oh no, we never do deliveries to your area on Saturday."
...Pardon?
"No, Squire, not gonna happen."
Despite two of your staff assuring me on not one, but two out of the two previous days that we would get delivery on Saturday, and our receipt specifically saying we would get delivery on Saturday, and us SITTING HERE WAITING FOR YOU to deliver today AS YOU SPECIFIED?
"I'll go and get Dave."
You do that.
An hour passes. Dave calls me back.
"Oh, it seems there's a problem, apparently we don't do deliveries on Saturday to your area."
Oh, Dave. DAAAAAVE. Person who has just received a commission on a houseful of furniture, including that damaged dining suite with the chip in it which your site hasn't managed to shift for a month, and which your boss was no doubt ecstatic to have taken off the premises? Are you listening...intently?
Good. Now here's what's going to happen, Dave. That furniture is going to be delivered here today, Dave, or we will be cancelling our order and finding someone who can keep their delivery promises to order our entire household of furniture from, Dave. And that dining suite with the chip in it will be back on your display floor, Dave.
"I'll see what I can do."
You do that, Dave.
Another hour goes by. I call the site back.
Is Dave there?
"Er... he's, uh, loading the truck."
I'm sure he is. Considering that we ordered stuff that could be loaded in thirty minutes by an asthmatic grandma, I'll call back in one hour and see how he's going. Because I'm sure an honest and trustworthy person like Dave would never, for example, attempt to stall for a day with weak excuses in order to weasel out of a promised delivery.
Thirty minutes later...
"This is Dave. Apparently I'm your delivery driver."
How fortuitous and innovative, Dave. I applaud your go-getter attitude. When can we expect you?
"Um, an hour?"
See you there, Dave.
So we got our furniture, after some persuasion. (As a data point, it took fifteen minutes or less to unload.) And both my and megpie71's folks came over to get the tour of the place. We got in touch with some other people, including princess_kessie, but circumstances being what they were, were unable to invite them all around until a later date. Which is OK, we're not in a rush.
To everyone: If I haven't seen you yet, I will catch up with you shortly. If I have seen you yet but you haven't seen our place, come see us! If you're in Canberra, catch up with me before I go again. If you're not in Australia, why not? It's sunny! Come visit!
Well, it's been a week. We have the house, and have furnished it for under $3000, almost half of which went towards the fridge. The delivery of said furniture ran into a hiccup, though.
The place we got most of our furniture from, after gallivanting around the warehouses all day, had a salesman called Dave. Dave was an acquaintance of megpie71's from over ten years ago, and so we decided what the hell, we'll give Dave the sales commission on our stuff.
After getting our list of items on Thursday, Dave said that deliveries for Friday were booked solid, but that we could have our stuff delivered Saturday. We double-checked this with the lass at the counter who rang us up. Our receipt even stated "for delivery Saturday". We were to call back at 9:30am on Saturday when they'd packed the truck so that we could be given a 2-hour delivery window and wouldn't have to sit around the house all day. All well and good.
On Friday I happened to pop back into the store on my way through the area and reconfirmed our Saturday delivery. The sign above the counter which had read "Deliveries closed for Friday" now read "Deliveries closed for Saturday", so it was pretty clear the Saturday deliveries existed and had been booked up. As expected, really.
Saturday dawns, and dutifully at 9:30 I call the furniture place.
"Oh no, we never do deliveries to your area on Saturday."
...Pardon?
"No, Squire, not gonna happen."
Despite two of your staff assuring me on not one, but two out of the two previous days that we would get delivery on Saturday, and our receipt specifically saying we would get delivery on Saturday, and us SITTING HERE WAITING FOR YOU to deliver today AS YOU SPECIFIED?
"I'll go and get Dave."
You do that.
An hour passes. Dave calls me back.
"Oh, it seems there's a problem, apparently we don't do deliveries on Saturday to your area."
Oh, Dave. DAAAAAVE. Person who has just received a commission on a houseful of furniture, including that damaged dining suite with the chip in it which your site hasn't managed to shift for a month, and which your boss was no doubt ecstatic to have taken off the premises? Are you listening...intently?
Good. Now here's what's going to happen, Dave. That furniture is going to be delivered here today, Dave, or we will be cancelling our order and finding someone who can keep their delivery promises to order our entire household of furniture from, Dave. And that dining suite with the chip in it will be back on your display floor, Dave.
"I'll see what I can do."
You do that, Dave.
Another hour goes by. I call the site back.
Is Dave there?
"Er... he's, uh, loading the truck."
I'm sure he is. Considering that we ordered stuff that could be loaded in thirty minutes by an asthmatic grandma, I'll call back in one hour and see how he's going. Because I'm sure an honest and trustworthy person like Dave would never, for example, attempt to stall for a day with weak excuses in order to weasel out of a promised delivery.
Thirty minutes later...
"This is Dave. Apparently I'm your delivery driver."
How fortuitous and innovative, Dave. I applaud your go-getter attitude. When can we expect you?
"Um, an hour?"
See you there, Dave.
So we got our furniture, after some persuasion. (As a data point, it took fifteen minutes or less to unload.) And both my and megpie71's folks came over to get the tour of the place. We got in touch with some other people, including princess_kessie, but circumstances being what they were, were unable to invite them all around until a later date. Which is OK, we're not in a rush.
To everyone: If I haven't seen you yet, I will catch up with you shortly. If I have seen you yet but you haven't seen our place, come see us! If you're in Canberra, catch up with me before I go again. If you're not in Australia, why not? It's sunny! Come visit!