The revised Downloads page that xenofalcon mentioned earlier is now live. Anyone who hasn't seen it might want to go and become familiar with where each client is now located.

I will be changing the support_clients memories to follow the same structure when I get some time.

I've noticed that there are a few people who didn't notice this when it came up in the Misc Changelog Summaries posted to lj_support, so I thought it might be a good idea to point out to everyone that client logging has been turned off. This means that clients logged from before May 20 will show up in userinfos, but nothing afterwards. In particular, be ( Read more... )

After a good long while since the last downloads page update, I've prepared a heavily-modified version which solves the ordering problem that we were running into (a category for each new client). However, as a former support addict, I know how frustrating sudden changes to the system can be, so I wanted to run the changes past you all before ( Read more... )

As noted in lj_support and changelog, the Clients download page has been updated (thanks to xenofalcon). it probably won't be live immediately, but when it is, we can stop directing people to lj_win32 to download the latest Visions client, as that'll be included on the download page, and users will now be directed to the most recent version of the client ( Read more... )

Everyone should go and take a gander at 76936, which details a common problem with older versions of iJournal (MacOSX) and autoformatting of text.

Okay, I don't think I left anyone off the membership list for the community, but if you're an active support volunteer with privs to answer in Clients and I didn't add you, give me a shout :)