lj_support

Call to all lurkers!

it0376 in lj_support May 30, 2012 23:05

Hello! I'm speaking to you back there, trying to hide! Yep, you, the persons that have been thinking about helping out in Support and the ones that did actually answer a few requests.

So do you want to help out fellow LiveJournal users? It's easy to do so and we want to help you get started! The basics are explained here. Once you have had a look ( ... )

tags: call for volunteers

membership tidying

coffeechica in lj_support May 14, 2012 14:18

It's spring cleaning again, so I've gone through and tidied up the membership here so that the only members are either staff members, volunteers holding the "supporthelp" priv, or Abuse Team (/other auxiliary team) members ( ... )

Heads-up re: Gmail message display change

trixieleitz in lj_support May 06, 2012 14:06

Hi, folks ( ... )

ultra-quick mini-update

coffeechica in lj_support Apr 28, 2012 07:58

* lj_pics_beta's Russian post had some inaccuracies yesterday. The post is updated. An English post will be coming to lj_releases after the weekend ( ... )

tags: mini-status update

admin change

coffeechica in lj_support Mar 29, 2012 13:10

Just a quick note that elyssa has stepped down from adminning. She'll remain your friendly neighborhood lj_abuse correspondent, but is leaving Support.

Thank you for everything, elyssa! You did so much to champion the fixing of ScrapBook and help investigate problems with it, and helped so many people with your diligence. Don't be a stranger now. ;)

POLICY: WGW: Notifications

coffeechica in lj_support Mar 06, 2012 06:50

If the question is regarding broken notifications: give them 115 and keep it in General ( ... )

breaking news (broken news?)

coffeechica in lj_support Jan 23, 2012 16:44

1) Yes, inactive accounts will be purged. We're following the rules from this news entry under "Purging inactive accounts". Yes, communities and identity accounts are included. Yes, the email has typoes in it but it's correct and trustworthy, except for the date it gives for purging (which is some time in the past). Yes, there will be a new news entry ( ... )

tags: mini-status update

LJ Talk mini-outage

coffeechica in lj_support Dec 13, 2011 11:57

aveleh and I haven't been able to connect to Jabber since the ddos started. Yet most others are able to connect without trouble. In case it's client related, I'd like to gather a list of who's affected and what they're using ( ... )

hi everybody! (to be read in Kermit voice)

coffeechica in lj_support Dec 07, 2011 13:43

Welcome to the many many new followers to this community! lj_support is a community that serves as a bulletin board for LiveJournal's support volunteers. This is not a community for end-user support. This community isn't a replacement for anything like news, lj_maintenance, or lj_releases. We're a lot more informal, and post quick status updates here from time to time just to make sure ( ... )

CSRF/Phishing attack

markf in lj_support Nov 30, 2011 11:45

There is currently a CSRF designed to mislead you into believing LiveJournal is requesting your username and password, when the data is actually being requested by a third party who is trying to gain access to your account.

The attack will appear as though someone has left you a comment, but an image similar to the following will appear requesting ( ... )

Advertisement