Tipping the Mr. Pink way

Nov 25, 2006 08:33

springs1, in a community he or she appears to be the only member of, offers some suggestions on what makes a good restaurant servant server. This includes memorizing the menu from one end to the other, including the exact price and what condiments are served with each dish, and somehow being able to fix problems with meals during the time between when the ( Read more... )

springs1

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ehartsay November 25 2006, 16:31:48 UTC
Wow... The sort of person who would NOTICE and even waste the time figuring OUT a charge of .04 cents is truly someone I would never want to meet in a dark alley (at least someone in the US).

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Overcharges springs1 December 31 2006, 21:25:23 UTC
"Wow... The sort of person who would NOTICE and even waste the time figuring OUT a charge of .04 cents is truly someone I would never want to meet in a dark alley (at least someone in the US ( ... )

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Re: Overcharges nextdrinksonme January 1 2007, 21:57:20 UTC
12 times since 2001? I'm not sure what's sadder: that you remember and record the dates of when you had discrepancies on your bill, or that you think that having billing mistakes 12 times in SIX YEARS is some horrible atrocity.

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Re: Overcharges tisiphone January 1 2007, 22:34:47 UTC
I'm sure that $.30 was a small price to pay for having to wait on you.

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Re: Overcharges thehunter January 1 2007, 22:36:34 UTC
Mom, is that you?

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Re: Overcharges x_____killykill January 1 2007, 22:49:37 UTC
chill out, lady. sometimes people make mistakes. goddamn.

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Re: Overcharges springs1 January 3 2007, 03:15:36 UTC
"sometimes people make mistakes."

It's NOT a "MISTAKE", because the server NEVER TRIED to make sure they were charging me correctly. THEY COULD HAVE COMPARED THE MENU WITH THE CHECK, BUT THEY DIDN'T DUE TO BEING TOO LAZY, THEREFORE, IT'S NOT A "MISTAKES", BECAUSE IT WAS INTENTIONALLY DONE! THEY DECIDED NOT TO DOUBLE CHECK THE CHECK. THAT'S INTENTIONAL!

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Re: Overcharges x_____killykill January 3 2007, 03:24:52 UTC
oh, I'm sorry, you're right. it was completely on purpose. they planned it, schemed it even. they're out to get you and your condiment-loving, white russian-drinking ways. and your little dog too. calm down, turn capslock off, and move on with your life, lady.

mistakes happen, wether someone is awful at their job or absolutely, gold-star-for-you perfect. it happens. yeah, I'm totally for reals, no take backsies. mistakes happen, because it is a crazy mixed-up world we live in.

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Re: Overcharges thesaneminority January 1 2007, 23:07:12 UTC
Yes, it is common sense to double-check bills and orders. Just last week I went through the drive-through at McDonald's with a friend, and we got halfway down the road before we realized that they only gave us one of our value meals. But all we had to do was drive back and show them the receipt and we got our food -- without throwing a shitfit about it ( ... )

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Re: Overcharges springs1 January 2 2007, 03:37:16 UTC
"People make mistakes. It happens. It's called human error ( ... )

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Re: Overcharges nextdrinksonme January 2 2007, 04:13:09 UTC

Actually, it's called "LAZINESS", because you see, the server isn't taking the EFFORT to make sure the prices on the check match the computer prices *****BEFORE***** handing it to the customer

You do realize that it is possible and also happens a lot that a restaurant, who is raising their prices, will update a computer system before they update their menus--specially in chain restaurants where the computers are updated en mass throughout the entire network of stores. It is the Manager's duty, then, to change the menu inserts--not the server. Most of the time the servers aren't even informed of the changes until after the system is changed because most chain restaurants do not have regular staff meetings. So, if anything, it's the management's fault, not the server's.

Just sayin'.

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Re: Overcharges springs1 January 3 2007, 03:19:57 UTC
"Most of the time the servers aren't even informed of the changes until after the system is changed because most chain restaurants do not have regular staff meetings. So, if anything, it's the management's fault, not the server's."

It's not like that have to be "INFORMED", because EVERY TIME the server charges someone the sever has a "WAY" to make sure the prices are correct by **COMPARING THE MENU WITH THE CHECK** EVERY TIME!

"It is the Manager's duty, then, to change the menu inserts--not the server."

I agree 100% with that, but that doesn't give a right to a server to overcharge you by not double checking the check. SO WHAT, the menu wasn't changed by the manager, that doesn't mean the SERVER can't USE HIS OR HER BRAIN TO SEE THAT ONE PRICE DOESN'T MATCH THE OTHER.

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Re: Overcharges nextdrinksonme January 3 2007, 03:27:05 UTC
but if it was a chain wide price change, there's nothing the server can DO about it. Managers will only change things if the customer makes a stink, and I pretty much guarentee that the only one stinking up the place was You.

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Re: Overcharges springs1 January 3 2007, 03:47:27 UTC
"but if it was a chain wide price change, there's nothing the server can DO about it."

If it's "AUTOMATICALLY" updated, the SERVER can STILL make sure the price on the check matches the menu and bring up the discrepancy with his or her manager ****BEFORE**** the customer is either overcharged or finds the overcharge. The manager may not be doing his or her job, but does that mean you have to follow in his or her footsteps. DON'T MAKE CUSTOMERS HAVE TO MATCH THEIR CHECK WITH THE MENU. That IS what you are making us customers do. If the CUSTOMER can catch the error, SO CAN MY SERVER JUST AS EASILY, NO EXCUSES!

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Re: Overcharges drakiame January 4 2007, 02:06:38 UTC
Dude, if they took the time to check every check against the menu, you'd be up in here bitching about "how ****LONG**** it took for the worker to BRING ME MY CHECK and HOLDING ME UP! She was being LAZY and SLOW and INCONSIDERATE!!!!! She only got a 3.5% tip because of her LAZYNESS and *******INCONSIDERATENESS******!!!!"

You're just looking for a reason to bitch.

Spend your $14 on a cookbook and stay at home. You can get dipping sauce in bottles, and you can have as many things of it as you want.

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Re: Overcharges nextdrinksonme January 2 2007, 04:16:30 UTC
PS: and, if it is, indeed, the restaurant upping it's prices, there is nothing at all that a server can do to fix what the computer says. The manager will only change it in order to placate you, After you've complained (most will say "see if they notice") and therefore is in the wrong because it makes the server look as if she's not doing her job and gives YOU idea that it's alright to make a poor kid who's just doing her job's night miserable by stiffing her for something that is Completely out of her control.

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