Tipping the Mr. Pink way
springs1, in a community he or she appears to be the only member of, offers some suggestions on what makes a good restaurant servant server. This includes memorizing the menu from one end to the other, including the exact price and what condiments are served with each dish, and somehow being able to fix problems with meals during the time between when the
( Read more... )
I didn't have to "figure it out", it's called "KNOWING THE PRICES BETTER THAN THE STUPID WAITSTAFF." THAT'S WHAT IT'S CALLED. That's PATHETIC I KNEW A PRICE BETTER THAN PEOPLE THAT SPEND HOURS, DAYS, WEEKS, MONTHS, AND POSSIBLY EVEN YEARS. I can't believe you don't see how STUPID the servers are for not paying attention to what they are charging people. How come I knew the price better than they did? That's sad that they can't do a SIMPLE job of "CHARGING PEOPLE CORRETLY."
Let people overcharge you, but I WILL NEVER EVER LET PEOPLE STEAL FROM ME YOU IDIOT! Let them take your money. You are really STUPID for not NOTICING SOMETHING LIKE THAT. A customer that is SMART WILL VERIFY their check and their food to make sure it's correct BEFORE paying or leaving with wrong food if they get take-out or fast food. A stupid customer will go to McDonald's and not even look in the bag. That's the STUPID IDIOT CUSTOMER IT SEEMS YOU ARE. YOU WOULD JUST *TRUST* THESE WORKERS THE DIDN'T MAKE A MISTAKE. YOU ARE REALLY STUPID TO JUST PUT YOUR TRUST INTO WORKERS. EVERYONE MAKES MISTAKES, SO IF YOU TRUST THEM, IF YOU ARE OVERCHARGED OR GET THE WRONG ITEM WITHOUT TELLING THEM, WHOSE FAULT IS IT FOR LETTING THEM DO THAT TO YOU? YOURS, YOU IDIOT! I am SMART ENOUGH TO STOP THAT CRAP FROM HAPPENING TO ME, WHY AREN'T YOU? I make 100% SURE I leave with the correct food or that my check is correctly charged. I even write down the prices at the grocery store on my list. Do you realize HOW MANY TIMES I've gotten overcharged at the store? They had a display for miller light just recently for $13.99, my husband was charged $14.99, we SAVED a dollar by him pointing out the error. Yeah, it's only a buck, but it's OUR BUCK, NOT THEIRS! YOU ARE STUPID IF YOU LET PEOPLE RIDE ALL OVER YOU TO GET AWAY WITH EITHER STEALING OR GETTING YOUR ORDER WRONG! I work for my money, so NO ONE IS GOING TO STEAL FROM ME AND GET AWAY WITH IT! I DON'T CARE IF IT'S A PENNY, IT'S MY PENNY, NOT THEIRS! I've been overcharged almost $11 on my credit card by a waiter ringing up the wrong table on my credit card at Applebee's. Another time, my husband's credit card got overcharged $21.50 due to the same thing at Chili's. Another time I had a $5 and something cents drink charged that I NEVER ordered. There are PLENTY more that I could tell you, but it's too long to list, because my husband and I have been overcharged over 12 times since 2001. I even just recently had a 30 cent overcharge at Outback for the ribs that were $16.99 according to the MENU and we were charged $17.29. Considering the menus are on the table at Outback, it's VERY SIMPLE to make sure the prices were correct that we were charged. The LAZY ASS SERVER doesn't want to compare the menu with the computer price. She made the CUSTOMER DO IT INSTEAD THE THIEF and UNCARING BITCH! She got an 8% tip for STEALING from me. I gave her SOMETHING because she said "Sorry about that." She should have said she was "SO SORRY" for stealing from us, because it did DELAY us from leaving, because she was too LAZY ASS and UNCARING to make sure she was charging us correctly. She didn't care about our money, so WHY should I care if she get's much about her money? I remember EACH and EVERY one of the THIEVES! If you don't double check these STUPID LAZY IDIOTS, YOU are the LOSER in it IDIOT! Go ahead, let them steal from you, you STUPID IDIOT! I'm the WINNER, YOU are the LOSER as well as just plain LAZY ASS NOT TO DOUBLE CHECK THEM. You are STUPID.
Reply
Reply
Reply
Reply
Reply
It's NOT a "MISTAKE", because the server NEVER TRIED to make sure they were charging me correctly. THEY COULD HAVE COMPARED THE MENU WITH THE CHECK, BUT THEY DIDN'T DUE TO BEING TOO LAZY, THEREFORE, IT'S NOT A "MISTAKES", BECAUSE IT WAS INTENTIONALLY DONE! THEY DECIDED NOT TO DOUBLE CHECK THE CHECK. THAT'S INTENTIONAL!
Reply
mistakes happen, wether someone is awful at their job or absolutely, gold-star-for-you perfect. it happens. yeah, I'm totally for reals, no take backsies. mistakes happen, because it is a crazy mixed-up world we live in.
Reply
People make mistakes. It happens. It's called human error, and it's the chance you take when establishments are run by humans rather than robots. I assure you, not everyone is trying to steal your money. People forget things. Sometime's there's a discrepancy in the price on the shelf and the price you're charged at the register. But it's nothing to raise your blood pressure about. A simple, "Excuse me, but the shelf price is $X.XX, not $Y.YY," is all that's necessary. Most stores will give you the cheaper price, and you don't have to scream to get it.
It's not lazy to assume that the computer has the correct price, especially if it's usually correct. It's the mistake of the computer, not the waitress, that you were overcharged, and stiffing her on her tip is killing the messenger. She's not required to check the receipt against the menu, and she might get yelled at by her boss for taking the time to do so. (She might have trouble with math like me, and wouldn't be able to figure it out without taking time better spent on other customers.) Don't give yourself an ulcer over thirty cents.
Reply
Actually, it's called "LAZINESS", because you see, the server isn't taking the EFFORT to make sure the prices on the check match the computer prices *****BEFORE***** handing it to the customer, making the *CUSTOMER* do some WORK, which the customer is NOT supposed to be doing ANY WORK OF ANY KIND. The customer is there to relax and dine, NOT to point out overcharges by having to double check the server because the server decided NOT to do their job of making 100% sure they were charging the customer correctly. My job as a customer is NOT to "BABY-SIT" my server. If I can take a menu and match the prices with the check, SO CAN MY SERVER! NO EXCUSES WHAT-SO-EVER!
"I assure you, not everyone is trying to steal your money."
The server is making a conscious decision not to make sure the prices are correct, therefore, it's INTENTIONAL DONE out of being LAZY. It's like when a server brings food to the customer that is the wrong entree and the server didn't bother to REREAD the order they wrote down. SAME DIFFERENCE. It's really all down to be LAZY by not DOUBLE CHECKING OBVIOUS THINGS that are wrong whether it's food, no utensils, or an overcharge. You have to double check your other co-worker because everyone makes mistakes, so if you put your 100% trust into other people, you end up possibly literally PAYING for originally their mistake in the tip the customer gives you.
"People forget things."
A LOT of times it's because either they didn't write it down or they didn't verify what they did write down. Think about it, if you wrote it down and verified what you wrote down(as long as it's legibal), it shouldn't EVER come out wrong. Think about it logically. I had a server write my coke down, but forgot, due to her not verifying what she wrote down. It's called being LAZY not to reread the order. That's how things get forgotten if they are written down. If they aren't written down, they'll be forgotten even more likely.
"A simple, "Excuse me, but the shelf price is $X.XX, not $Y.YY," is all that's necessary. Most stores will give you the cheaper price, and you don't have to scream to get it."
A store is COMPLETELY DIFFERENT. A store has thousands of items. A menu at Applebee's I counted has approx. 80-100 items. When you go to the store, an average person may be around 25 items or more. When you go to a restaurant with only one other person, my husband and I have approx. 6 items or so to verify due to some items at some restaurants do not have a price listed such as mixed alcohol drinks. So we may have 9 items, but 3 of them are not items that have listed prices. So HOW HARD is it really to verify 6 prices? I understand it may take an extra 30 seconds, but if I was a server, I'd personally rather have a better tip and feel better about myself by not overcharging someone if I COULD help it by at least ***TRYING*** to make sure the prices are correct and that I didn't either charge the person wrong or an item was added to the check that was never ordered. I wouldn't just put my entire trust for my tip into my manager, nor would I want to overcharge someone, because I KNOW EXACTLY HOW PISSED OFF I GET WHEN IT HAPPENS TO ME. The manager is getting a paid no matter how badly he or she does.
Reply
Actually, it's called "LAZINESS", because you see, the server isn't taking the EFFORT to make sure the prices on the check match the computer prices *****BEFORE***** handing it to the customer
You do realize that it is possible and also happens a lot that a restaurant, who is raising their prices, will update a computer system before they update their menus--specially in chain restaurants where the computers are updated en mass throughout the entire network of stores. It is the Manager's duty, then, to change the menu inserts--not the server. Most of the time the servers aren't even informed of the changes until after the system is changed because most chain restaurants do not have regular staff meetings. So, if anything, it's the management's fault, not the server's.
Just sayin'.
Reply
It's not like that have to be "INFORMED", because EVERY TIME the server charges someone the sever has a "WAY" to make sure the prices are correct by **COMPARING THE MENU WITH THE CHECK** EVERY TIME!
"It is the Manager's duty, then, to change the menu inserts--not the server."
I agree 100% with that, but that doesn't give a right to a server to overcharge you by not double checking the check. SO WHAT, the menu wasn't changed by the manager, that doesn't mean the SERVER can't USE HIS OR HER BRAIN TO SEE THAT ONE PRICE DOESN'T MATCH THE OTHER.
Reply
Reply
If it's "AUTOMATICALLY" updated, the SERVER can STILL make sure the price on the check matches the menu and bring up the discrepancy with his or her manager ****BEFORE**** the customer is either overcharged or finds the overcharge. The manager may not be doing his or her job, but does that mean you have to follow in his or her footsteps. DON'T MAKE CUSTOMERS HAVE TO MATCH THEIR CHECK WITH THE MENU. That IS what you are making us customers do. If the CUSTOMER can catch the error, SO CAN MY SERVER JUST AS EASILY, NO EXCUSES!
Reply
You're just looking for a reason to bitch.
Spend your $14 on a cookbook and stay at home. You can get dipping sauce in bottles, and you can have as many things of it as you want.
Reply
Reply
They can by getting a MANAGER instead of making a "CUSTOMER" tell them about the overcharge. It's called double checking the check BEFORE you hand it to the customer wrong.
"After you've complained (most will say "see if they notice") and therefore is in the wrong because it makes the server look as if she's not doing her job and gives YOU idea that it's alright to make a poor kid who's just doing her job's night miserable by stiffing her for something that is Completely out of her control."
If the manager would say it's ok to steal, I would not only tell the police about it by reporting him or her, I would also tell EACH customer about the overcharge that my manager didn't want to fix it and if they'd like me to fix it. I would NEVER STEAL FROM A CUSTOMER TO HELP A MANAGER STEAL! THAT IS VERY MORALLY WRONG! I would go find another place to work if that's how the manager is. I wouldn't want to work for a theif. There are PLENY of places to work as a server. I don't need that on my conscious that I stole from the customers I've served as well as possibly could have made a better tip from it if they didn't notice it because of the HIGHER check. Also, if they did notice it, I'd feel the brunt of a terrible tip more than likely. WHY work for a person that is making customers tip poorly by overcharging them? NO WAY IN HELL WOULD I NOT TELL A CUSTOMER ABOUT AN OVERCHARGE. That's just WRONG and you KNOW IT! it's intentionally knowing it's the wrong price that I would be charging people,which would be stealing. Also, the manager will lose some business if people have to keep bothering with overcharges because the lazy ass and UNCARING manager doesn't want to fix the prices either on the menu or the computer. So it IS IN HER CONTROL, because she CAN POINT OUT THE ERROR and claim to her manager "They noticed it." I know I'd tell the manager that if they wanted for me to lie, because what's good for the customer is what I'd care about. The manager doesn't care if I would get stiffed because of an overcharge does he or she? I'd do what's best for the customers and my pocket as well as I wouldn't want to be labled as a "THEIF."
Reply
Leave a comment