No WAY
I was just told I have more Help Desk incidents in the can than anyone in my department with 547 since January 1st. Since I habitually decline to bother creating/closing help desk tickets for every incident, the number is more like 1500+, including calls, emails, and personal visits. Holy shit. And I am in the REMOTE OFFICE. The others are in the Corporate Office with 100 people in their face as well as the nationwide field folk.
Either my teammates are incredibly shitty at creating/closing help desk tickets, or I have seriously overestimated how busy they are.
Either my teammates are incredibly shitty at creating/closing help desk tickets, or I have seriously overestimated how busy they are.