No WAY

[ohmyhead]

I was just told I have more Help Desk incidents in the can than anyone in my department with 547 since January 1st. Since I habitually decline to bother creating/closing help desk tickets for every incident, the number is more like 1500+, including calls, emails, and personal visits. Holy shit. And I am in the REMOTE OFFICE. The others are in

Comments

[soilent]

BAH, I'm at 541 since the 1st of this month. But it helps that I've taken nearly every email problem there. I just want to kill Outlook Express now. Can't people use Pine?!

[ohmyhead]

541 help desk incidents in 10 days?

Fuuuuuuuuck.

[xaosenkosmos]

I worked frontline dialup tech support for Big Phone Company in the South East.

500 in 10 days was a little under "par" (where par is corporate-dictated AHT).

I must have said "Thank you for calling ***, my name is Josh. May i have your *** email address or userid, please?" around ten thousand times in the six months i worked there.

[ohmyhead]

I'd hang myself. I work for a small company, 500 users, 150 or so that can manage on a daily basis without us.