(no subject)
Wow. So C. and I still need to fetch my couch and huge ugly-but-beloved naugahyde recliner from my old place, when he comes back next week. For this, we need a moving truck. So I poked around on the Penske website, as they're the closest truck-acquiring location.
They have a bizarre/fascinating web/phone interface thing where you put in your phone number and click "talk right now". I expected this to be a questionably-functional way of getting a customer service person to call you back in the semi-near-maybe future. No - instead, instantly upon clicking, the phone rings. When I answer, the screen tells me it's ringing at the penske end; it goes on to inform me when it's connected, until I hang up (after being put through to the local office). (also, there are "call back in 1/3/5 minutes" options, presumably for dialers-up)
I find this magical and semi-freaky. I know I shouldn't; there's probably a very simple explanation for how information gets passed through and between these various channels; but still - for it to work as well as it does, and be impressively synchronized - feels magical and semi-freaky.
They have a bizarre/fascinating web/phone interface thing where you put in your phone number and click "talk right now". I expected this to be a questionably-functional way of getting a customer service person to call you back in the semi-near-maybe future. No - instead, instantly upon clicking, the phone rings. When I answer, the screen tells me it's ringing at the penske end; it goes on to inform me when it's connected, until I hang up (after being put through to the local office). (also, there are "call back in 1/3/5 minutes" options, presumably for dialers-up)
I find this magical and semi-freaky. I know I shouldn't; there's probably a very simple explanation for how information gets passed through and between these various channels; but still - for it to work as well as it does, and be impressively synchronized - feels magical and semi-freaky.