After the incidents in July, August, & September when AT&T would open my case about there being a problem with their tower and immediately closing it, I'd been plotting to leave AT&T. It's not just because their 2nd Tier (and some of their 1st Tier) Customer Service people are a bunch of... let's be semi-polite about this... twits.[1] It's also ( Read more... )

I have better reception in the middle of the Judean Desert than I can in San Jose. Or Harrisburg. Or DC.

I can switch faster from Airplane mode to full usage in the Judean Desert than I can in Chicago. Or Dallas. Or Nags Head.

Can I take Israeli phone service home with me?

Via TUAW:
Microsoft workers hiding their love for the iPhone

Gotta agree with this bit the most:
The way to get employees to use your own products, however, isn't by creating a culture of fear in the workplace, whether it's officially endorsed or not. Instead, build a better product that your employees actually want to use. If the only official ( Read more... )

After the stupid-ass phone support guy from last night, I had low hopes for the AT&T tech coming out today. He called me before he got to the house, asked if one of us could come home just in case he had to get in[1], and said he'd noticed a lot of static when he called our house number first and asked how long that'd be going on. And then he ( Read more... )

Dear AT&T Broadband Support Idiot ( Read more... )