For the past 20 minutes or so, my ears have been graced with the shrill tones of a screaming child. And not the "I've been hurt" scream, or the "I'm terrified of something" scream, the "I'm going to scream because I'm mad, I feel like it, and my mommy won't tell me to STFU." I am covering phones for the receptionist until she returns from a
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