I had a customer come up to me in the store today--I'd recommended World War Z and The Hunger Games to her a while back, and she loved them and wanted more recs. Wow, just. Strange. The idea of a bookstore being a place where the helpful staff happily provide recommendations to appreciative customers? Not so much at my store, where customers want a ( Read more... )

A customer I had today tried to return a DVD of Knight and Day that he bought back in December. I said we couldn't, because it's way outside our return policy window, and it's not something we even stock. He insisted that we do, and showed me a stack of. . .The Other Guys.


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A customer wanted to return something today, and Fellow Cashier D told her the cashier with the red hair (me) could do her return. The customer proceeded to look around and ask who the Return Person was. I was two registers down, saying "I can do your return here, ma'am" and waving my hand in the fucking air like a crazy person, and as she ( Read more... )

Ahhh, weird customer, weird customer. This morning I called all the people whose book orders came in. A lady came up and asked for me by name, and said she was here to pick up a book, which I got an then proceeded to ring up.

Weird Thing #1: Uh, were you waiting around for me to come out of the cash room so that I could give you your book? ( Read more... )

I had a neat interaction with a customer today. At various points she was asking about books on Tibetan grammar, and said that it was no surprise no one reads them because the Tibetans don't care about Tibetan grammar, so why would anyone else, and I recommended Jonathan Strange and Mr. Norrell to her and she said it sounded neat ( Read more... )