Reminder of Scheduled Maintenance

Oct 04, 2005 16:22


As sent to service@popham.ca:

I have received a letter from popham.ca regarding my regular maintenance visit, due on October 17, 2005. I would certainly like to schedule a service appointment with you for my 2000 Chrysler 300M.

I am presuming this maintenance visit will be no charge, as I do not yet own the vehicle.

While I picked up the vehicle back in June, one of the conditions of final purchase was receipt of the vehicle history as agreed between myself and your salesperson Tim Pilon. Despite the fact that Tim looked over the printed document while I was there in his office, it appears to have mysteriously vanished from the documentation.

I asked for the documentation every time I went in to negotiate, and dropped by several times after having picked up the vehicle, and continued to call several times in the days and weeks that followed, but it has not been ready. Tim has assured me it is merely due to the busy season there - what with your Employee Pricing campaign - and that he will give me a call the very moment it arrives. Please feel free to check his documentation about our agreement of sale for details. I know Tim is a man of his word, and await it patiently, since I am eager to close the deal of this vehicle.

However, since, according to our agreement, I don’t actually own the vehicle yet, I have to say, letting me drive it all this time is quite generous on your behalf. Keeping my cheque in escrow is a good plan, as that way if I change my mind, we can always just cancel it and no harm done to either party.

I do, in good conscience, have to point out that, when we do finally close the deal, we may have to discuss the price again, as there is the issue of depreciation to be considered; the car has had quite a few thousands of miles put on it since June.

While we’re at it, there are some other things I’d like to get fixed before I make final purchase of the vehicle, including the weather-stripping around the left rear door and some chips on the hood. Also, the tires are starting to wear a bit thin.

In fact, considering the gas price climate these days, perhaps such a large, powerful car is not the wisest of choices I could make. I’ve been reconsidering my potential purchase. When I come in, let’s discuss canceling this deal as well as the cheque, and I’ll look at some more economical models.

Of course, popham.ca will be my first choice! I might try one of those Saab convertibles you’ve got out front. Let’s talk about me driving one of those for a couple of months before final purchase.

Thank you again, and please pass this thank you along to Tim especially. It was really great of him to write this condition into my agreement of purchase; it is working out very well. You can bet I will recommend popham to my friends and family. They will come flocking when I tell them what a generous ‘try before you buy’ plan popham offers.

Sincerely,

haha, letter

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