In day-by-day operational activity your employees achieve results using STABLE set of operational habits, my dear CEO.

Only one goal for any internal project is to change that set of operational habits to make operational activity more effective.


( Read more... )

Your organizational maturity should make 2 jumps before you have became real enterpreneur, my dear businessowner.
It is very terrible jumps - like jump to the abyss with eyes closed.
First jump - an accepting the assumption that someone else could manage better than you.
Second one - an accepting the assumption that a formal process, implemented as an ( Read more... )

I have good analytical skills - it is the way you call my fantasies, my dear CEO ( Read more... )

There are two kinds of responsibility: manager’s responsibility and employee’s one.
Process approach adds third kind: instruction’s responsibility.
We imply that shifting responsibility from employees makes their work simpler, faster and cheaper - and it is true.
But this step adds two items to a manager’s job description:
- to be ALSO subordinated to ( Read more... )

Strategic management is about changes of your company, my dear CEO.
Crisis management is also about changes of your company.
About changes in processes.
About changes in your employees’ behavior.
Changing an employees’ behavior is very hard problem - you know, my dear CEO.
But…
But to change an employees’ behavior is not enough.
You must change employees ( Read more... )

One as a minimum article in each managerial magazine over the world describes "How to get free time to think strategically", "How to stop working over weekend" or something similar. Delegating, controlling, time scheduler.... You know what I'm talking about, my dear CEO.
One - as a minimum again - article in the same magazines describes "How to ( Read more... )

Process. Corporate culture. Leader.

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Employees around you have thousands ideas how to improve your business, my dear CEO. How to sell more and how to spend less. How to optimize, how to automate, how to make more simple, more clear or more comfortable.
Of course, my dear CEO, you expect a result. Essential result, measured as percentage to your profit. It is cool to say: ‘Our internal ( Read more... )

What is the main mistake I always see in your businesses, my dear CEO?

That is the processes.

Do you know what process is, my dear CEO? Let’s see the definition:

Business process, activities that produce a specific service or product for customers.

See? Let me explain. Establishing process is pretty simple and cheap way to produce something. To ( Read more... )