i just remembered something from when i worked at B&N. i was a part-time worker, a morning shelver. i shelved every section of the store, including the history section next to the big comfy chairs. once a week a group of part-time teachers who all had pre-school age kids would all come in and talk VERY VERY loudly. sometimes it was just about the ( Read more... )

This is just for my own curiosity...do you find yourself buying local authors' books regardless if the topic/genre/etc interests you?

I personally do not, because of a tight budget, but many of my co-workers do. I think it is great that some of our customers actually have books on our shelves...but that might just be because I am a wannabe writer

Howdy. I'm brand-spanking new to this group. I am currently working at my fourth independent bookstore. I wish I could do it full-time and forever. Alas, it is a labor of love, not of monetary rewards ( Read more... )

I have been a bookseller for over half my life. 16 years, ok, and I am not yet 30. Customer service-wise I go above the call of duty every day. I have driven cross-town to hand deliver a special order to a customer when it came in late. I once spent half an hour helping a confused old lady find a Russian translator, only to find that she was ( Read more... )

Inspired by the fact that one of my own answers is from yesterday: What's the strangest pet or other animal that anyone's ever brought into your store ( Read more... )

I get this jerk in line on Sat after noon. Wants to use his credit card which is not signed and has no ID to prove it is his. Proceeds to berate me calling me a bitch,idiot and moron while telling me I have no customer service skills. Ummmmm idiot .....it is for your protection.!!!! Anyways I call a manager and he proceeds to keep it up till the ( Read more... )

I want to hear more about the crazies! Please?

I have a quick question for everyone who has worked in both a used bookstore and a larger chain, such as Barnes & Nobles ( Read more... )

So, who are the more interesting "regulars" at your store? Do you have nicknames for them? Ours are ( Read more... )

I have some questions for everyone ( Read more... )