Jan 23, 2011 01:00
Dear Laclede Gas Man:
Thanks for showing up so promptly when I called about the gas odor. I swear you were here in fifteen minutes.
Thanks for asking if I had gas heat; as cold as it's been, I wouldn't have wanted the heat off for any significant time if you had a major repair to do. Fortunately for me, I only have gas water heaters - of which I informed you.
I'm glad it was a quick fix of replacing the meter, although I wonder why your company doesn't make them a bit sturdier; I mean, this is what, the fourth? fifth? time you've changed the meter out since I've lived here?
It makes sense that you checked out my water heaters while you were here; there could have been a problem there as well. However, here's where you and I part ways.
I noticed that I was having trouble getting some good, hot water for my dish washing. I like to use really hot water - almost scalding - because it helps the soap take the grease off. Now, it has been awfully cold recently, and I figured that having to go through icy-cold pipes was cooling it down - but the problem was persisting, so I went downstairs to check.
And that's where I found the trouble. You had taken it upon yourself to TURN MY HEATERS DOWN. That, sir, is none of your concern. There is no one in the house that I have to be especially careful about, such as children or the elderly, and I know what I'm getting myself into.
Now, you could have asked if I wanted them turned down, using the reason that it would save energy, and most people don't need it that high. I would have declined, and you would go on your way. Or you could have done it anyway, and informed me on your way out, at which point I would have smiled politely, shown you out, then immediately gone and turned them back up.
But you did neither of these things, did you? You simply took it upon yourself to change my settings, as though you knew better and I wouldn't notice. Maybe you thought you were doing me a favor. Well, you weren't, and I don't appreciate your actions. It smacked of paternalism, and you don't know me, so you don't know what my best interests are. Do the job you came for; if you want to do something "extra", consider getting informed consent first.
No love,
Me
house,
i suck - you suck - we all suck,
grumble letter