(no subject)
Me: Ok, sir, go ahead and turn off your phone and take out the battery. I'm going to do a device refresh.
Customer: Ok, the battery is out.
*does refresh*
*one minute later*
Me: Ok, go ahead and turn your phone back on.
Customer: I can't.
Me: ... why not?
Customer: Because I took the battery out...
Me: ....
Customer: ....
Me: Please put the battery back in the phone and turn it on.
Customer: Ok.
Customer: Ok, the battery is out.
*does refresh*
*one minute later*
Me: Ok, go ahead and turn your phone back on.
Customer: I can't.
Me: ... why not?
Customer: Because I took the battery out...
Me: ....
Customer: ....
Me: Please put the battery back in the phone and turn it on.
Customer: Ok.