response from NJ Transit
Dear Aaron,
We are replying to your feedback of 3/2/2007 regarding subject: This selfish conductor does not care about the customer.
Thank you for writing to share this incident. The lavatory on the train is there for the convenience of our customers. I have forwarded this concern to our Morris & Essex Line Superintendent, who will address this issue with Conductor Franklin.
Please accept our sincere apology for this needless deception.
NJ TRANSIT appreciates you taking the time to share this information. It is important to us as we work to improve our service to you.
Sincerely,
NJ Transit Customer Service Team
We are replying to your feedback of 3/2/2007 regarding subject: This selfish conductor does not care about the customer.
Thank you for writing to share this incident. The lavatory on the train is there for the convenience of our customers. I have forwarded this concern to our Morris & Essex Line Superintendent, who will address this issue with Conductor Franklin.
Please accept our sincere apology for this needless deception.
NJ TRANSIT appreciates you taking the time to share this information. It is important to us as we work to improve our service to you.
Sincerely,
NJ Transit Customer Service Team