New cell phone update

[wiliqueen]

Short version: This whole adventure has reinforced my already firm belief that call center jobs suck. Virgin Mobile's call center reps, in particular, are not given anything remotely resembling the tools to solve any but the most predictable of problems.

Less-short version: a/k/a The Silver Lining: I'm not happy to be starting all over again with

Comments

[quasievil_bunny]

Glad it all worked out!

[wiliqueen]

Not just yet. First I have to get the new phone and activate it. Keep your fingers crossed!

[ariestess]

Good grief! Lots of drama for a phone!

And yes, call center jobs DO suck...

[irish_horse]

Unbelievable. What a rigamarole.