I’m currently at Camp Murray, wading through the paperwork and bureaucracy part of my employment. I suppose I can’t be too surprised at this point. I’ve been in the military for nearly ten years. I’ve gotten relatively efficient at the forms, but there always seems to be some new system that will streamline the process that needs to be learned.
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It does, because the travel offices could lay off people that know what they are doing, and push the work off to idjots (like you and me) that don't.
Of course that savings doesn't count the cost it takes for us to figure out the travel system... It once took three hours of us to figure out how to route someone from Seattle to Honolulu a side trip to Maui, back to Honolulu then to Seattle.
I don't use a scanner, since I have a FAX machine I just FAX all the receipts in at once. The problem with scanning and e-mailing is the size limit they put on attachments at the DTS office...grr, having to size the document, then having Travel reject the document because the resolution is so low they can't read it...grrr
DTS also cost almost 10x what the original estimate to deploy
PS, The general in question went to work for a DTS contractor after he retired
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I think the conclusion says it all.
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On the plus side, it is easier to use now, then when I started using it over 5 years ago
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I just cloned my last trip and created the new travel orders, in under 10 minutes.
That part actually works well.
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