Fixing Dad's PC

[tongodeon]

I'm back home, fixing Dad's PC. The good news is that I didn't take this trip to plug in a loose monitor cable: dad's computer was definitely beyond his ability to repair. A family of spiders took up residence inside his computer, cobwebs were sucked into graphics card's GPU fan, siezing it, and the GPU cooked itself. Dad's beeps and "power

Comments

It's another one of those "infrequently asked questions"

[haineux]

SIGH

Re: It's another one of those "infrequently asked questions"

[tongodeon]

Shame on the AppleCare folks for not knowing this instantly.

Not only did they not know it instantly: I actually fished for this exact answer and they did not know it.

(Another answer would be to reset the parameter RAM -- hold down CMD-OPT-P-R as soon as you hit the power button until the machine "bongs" an extra time or two.)

Tried that one. Didn't work. I was ready to boot in safe mode and delete a few settings files from the Preferences folder when I remembered the remote desktop backdoor.

Re: It's another one of those "infrequently asked questions"

[creepyanonymous]

Not only did they not know it instantly: I actually fished for this exact answer and they did not know it.

That's asinine. It took me 7 minutes with Google to find out about Safe Mode.

I think the moral of the story is that you should check Google before you call support.

Re: It's another one of those "infrequently asked questions"

[tongodeon]

I think the moral of the story is that you should check Google before you call support.

I mentioned that BOTH COMPUTERS WERE BROKEN, right?