Alrighty then, last night we went to the IMM party at Kona Jack's up in Clay Terrace. The party was a bit disappointing as they promised appetizers and brought out 1 plate of calamari (delicious, but a very puny serving) and 1 tray of potstickers which disappeared instantly. Pretty much 90% of the attendees didn't get any food unless they bought
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(((hugs)))
I miss you.
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Although we don't eat up here all that much, we might have to try Ted's. I hate squash though. Yuck.
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There's not a bad place after all and they do have some nice specials that make them definately worth checking out at least once.
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And that icon is so great and so true
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75% of customers don't complain, they just vote with their feet and leave. The vocal 25% should be treated well if you want to stay in business and see how your "really" doing.
There ya go, my entire customer service class condensed into 4 lines.
David
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I have worked in customer service most of my life and have been a waitress as well so I know the difference betwenn good service and bad service and I reward good service and products by using them and urging others to and I reward poor service/products by not using them and making sure everyone (especially the owners) knows of my feelings. It's a shame more people don't behave this way.
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