I Live in Montana ...

May 19, 2006 13:01

Alrighty then, last night we went to the IMM party at Kona Jack's up in Clay Terrace. The party was a bit disappointing as they promised appetizers and brought out 1 plate of calamari (delicious, but a very puny serving) and 1 tray of potstickers which disappeared instantly. Pretty much 90% of the attendees didn't get any food unless they bought ( Read more... )

happiness, imm, friends, food, party, bastille day

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Comments 7

YES!!! anjala May 19 2006, 17:23:34 UTC
I am so glad that you went to the Ted's @ Clay Terrace! They are awesome there. It is totally worth the trip up there if you can afford it. And I know I will be going back soon.

(((hugs)))

I miss you.

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Re: YES!!! the_dark_snack May 19 2006, 17:33:25 UTC
I miss you too.

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kalire_bluestar May 19 2006, 17:49:05 UTC
Well I guess it's good I didn't go last night. That happened when a girlfriend and I went to D'vine. The food was...eh ok. Very little variety and no free drink. I had only been to one other party before and the food was ample and apparently I bucked the system and got a couple of free drinks.

Although we don't eat up here all that much, we might have to try Ted's. I hate squash though. Yuck.

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the_dark_snack May 19 2006, 19:10:27 UTC
They have a parmesean creamed spinach that is very good (we had it last time and it was one of the few items that tasted good).

There's not a bad place after all and they do have some nice specials that make them definately worth checking out at least once.

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kalire_bluestar May 19 2006, 19:15:42 UTC
I'm hungry now....

And that icon is so great and so true

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dmfitzgerald May 19 2006, 18:54:32 UTC
Some stores "get it". It costs on average 10.00 to get a new customer (advertising and such) and 1.00 to keep a customer.
75% of customers don't complain, they just vote with their feet and leave. The vocal 25% should be treated well if you want to stay in business and see how your "really" doing.

There ya go, my entire customer service class condensed into 4 lines.

David

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the_dark_snack May 19 2006, 19:07:11 UTC
I rambled on quite a bit because I sent them a link to this entry rather than having to type it all out on their form. That's what I did last time and it sure got their notice.

I have worked in customer service most of my life and have been a waitress as well so I know the difference betwenn good service and bad service and I reward good service and products by using them and urging others to and I reward poor service/products by not using them and making sure everyone (especially the owners) knows of my feelings. It's a shame more people don't behave this way.

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