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Sep 18, 2009 00:46

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interviews, question, americorps

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to September 18 2009, 07:30:43 UTC
I have no advice for you, but I'll be interested to see the responses. I'm thinking of applying for Americorps as well.

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comic_heroine September 18 2009, 08:42:49 UTC
Good luck with Americorps, I've no input on that sadly, but I can give you some input on those. I'm working parttime at lowes and they essentially asked why I came to them, and what makes me qualified. Because really, it's about discovering the needs of the customer and meeting them, with a side of retail stocking and register work. It's not commission there so it's less pressure yes? So I would think knowing your teas and various tea acessories from around the world a little would help. But really I only was asked why them, and real run-of-the-mill questions. Nothing really unsusual. (Please forgive me if I come off garbled, I'm leaving for the parttime job to work 5:30 am)

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chordoflife September 19 2009, 04:23:13 UTC
Americorps sucks.. get a real job if you can.

To be more clear..

1.Americorps pays so low you need food stamps unless you live with your folks.

2. Job duties are often vague.. I thought I would be interacting alot, instead I sat at a desk.. ALL DAY.

3. Americorps says they will give you professional training, but they don't really do that. Most people I know who finished are looking for work, or going back to school because they don't know what to do.

You can still do it, but be aware it's not really a job so much as a volunteer program with a measly paycheck. If you can do a year of living hand to mouth and are ok with a lack of structure, then it can be ok.

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airika September 18 2009, 12:39:03 UTC
How did you get the Teavana interview? Did you apply online or in the store? I ask because I am interested in working there and wondering what approach they prefer.

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poelaramont September 18 2009, 13:36:34 UTC
I just had an interview for a customer service position, so two questions are fresh in my mind. They're not really about sales technique, but you should still be ready for them. Here they are:

1. Tell me about a time you exceeded customer expectations.
2. Tell me about a time you encountered a hostile customer and how you handled the situation.

The interviewer will probably ask you about your knowledge of tea, as well. Show them you know your stuff. Impress them.

Oh, and be sure to ask them questions when they give you a chance. I actually had fun with that portion of the interview. It was like the roles were reversed.

Good luck.

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johnadreams September 18 2009, 13:52:11 UTC
This might help you. One thing I feel might be helpful is to prepare a list of questions you have for them. They always ask you, "Do you have any questions?" and it's best to be prepared.

I had a coworker who worked at Teavana (who told me their sample teas are literally 3/4 tea, 1/4 sugar, haha) and she said there was a strong commission aspect to the job. Basically, the sales associates are in competition based on how many customers they sell to and how much money they make. She hated this system because her coworkers became too competitive and the working environment wasn't very friendly. She wasn't very happy at Teavana; apparently, she was promised a managerial position for over a year and they never followed through. Also, this might no longer be in practice, but if your sales were down they'd cut your hours.

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