Comments | support_interim: Bug filing protocol?

decadence1 in support_interim

Bug filing protocol?

Apr 13, 2006 18:48

Hi,

Can someone give me a heads-up of preferred protocol for filing livejournal bugs, that although unrelated to "security", might concievably relate to areas the LJ.com abuse team deal with?

Should they be filed publically, in private-category 'security', or handled another way?

Thanks.

Comments 3

opal1159 April 13 2006, 18:50:58 UTC

Emailing webmaster would be safe. I've done that once before because I was told not to put it in Zilla, but RT might be different...

burr86 April 13 2006, 19:30:51 UTC

If they're Security related, then you can put them into the RT queue (since RT can let you file a ticket into a protected queue, without letting the ticket be publically visible). Or email webmaster, whichever. Either one is fine, and if they can be moved out publically, I'll take care of that.

decadence1 April 13 2006, 20:10:32 UTC

Filed ("RT Error: No permission to view newly created ticket #foo.). Thank you to opal1159 & yourself.