Remarkable new concept

[supergee]

Retail staff are human and should be treated as such.

Comments

[browngirl]

SHOCKING.

[med_cat]

Indeed...

(thanks, good article, but yes, a bit sad that people have to be told this...)

[apostle_of_eris]

I make every effort to be positive to people who are doing things for me, but occasionally the resistance is insurmountable.
Customers are human, pay your wages, and should be treated as such.
There are extremes on both ends.