Allow posters and or comm. maintainers to act on comments by suspended users

[pauamma]

Title
Allow posters and or comm. maintainers to act on comments by suspended users

Short, concise description of the idea
Allow entry posters and community maintainers to delete, screen, or freeze comments by suspended users.

Full description of the ideaI just found in my email inbox a spam comment on an entry I posted in a community I maintain, but

Comments

[lady_angelina]

Definitely.

In the meantime, does constructing the URL to delete the comment work as a stopgap measure?

[pauamma]

It appears to, but not exactly userfriendly.

[lady_angelina]

True this.

What would be cool is if we could use the Admin Console to manage comments. Still not terribly user friendly, but much more so than hand-creating the URLs.

[danceinacircle]

I don't like this idea. If a journal is suspended, there's a reason, and no one should have any control over that content until (if) it's unsuspended. If that comment is needed for any reason by the APT, for some reason (though I have no idea why they would or if they would), allowing someone else to delete it seems like a bad idea.

[pauamma]

*shrug* The comment can be deleted anyway, see above. This would make it easier for people who can't or don't want to do URL surgery.

[lady_angelina]

Point (and one that Pau mentioned in his suggestion), but... if the journal owner/community maintainer has no intention of reporting the user to the APT, would the APT even know (or have a need) to look for that comment? (And by "report," I mean aside from the automated process of reporting it as spam much in the same way that we can auto-report spam bot accounts. If the account is already suspended for spam, then would the APT have a need to access that comment were the user unsuspended?)

Gah, I'm probably making absolutely no sense here. ^^;;

[danceinacircle]

For spam journals, the APT probably wouldn't need to know. But there are other reasons why people get suspended. =P

[charliemc]

Agreed.

+1

[camomiletea]

Actually, strangely enough one time I got a spam message to my entry in lj_userdoc, and when I went to the entry - I still had the opportunity to remove the comment by the suspended user. There was a delete button or something. And it worked. So at least it seems to have the delete button - I don't remember seeing any other buttons like freeze or screen, but delete was definitely there.

[camomiletea]

Oh and in principle I support this. At least the deletion button. Not sure why you'd want to freeze or screen a comment that's already not really visible.

[azurelunatic]

It's not visible now, but in the event of a non-spam comment that either needs to not be visible ever, needs to not be replied to, or both at the same time, and a user who is suspended for unrelated and reversible reasons, there is the chance that their comment may show back up once they resolve the issue that led to their suspension.

[camomiletea]

Okay, makes sense.

[imc]

May allow inadvertent deletion of comments the APT meant to use as evidence or documentation.

One answer to this might be to make the Delete button move the comment out of the community into some form of APT-accessible queue if and only if the author was suspended at the time the button was pressed. However, this sort of thing would probably be more trouble than it's worth.

[pauamma]

Not necessarily, if you're willing to leave the comment visible to the entry poster and comm maintainers. As someone else pointed out, it's basically what screening and freezing the comment would do.

[pauamma]

Or to display only the freeze and screen buttons. I think it makes little sense to allow deleting through URL surgery and not display the Delete icon, but having easy access to freezing and screening would solve the usability problem in a way easy enough to not warrant deletion of potential evidence. It's easier to do URL surgery once, to delete the comment, than twice, to freeze and screen it. With the buttons available, it becomes easier to go the freeze+screen route, and I think most people would choose that, even if they were aware of the delete option.