Mechanism To Record and Communicate Reasons For Banning

Jan 04, 2010 23:29


Title
Mechanism To Record and Communicate Reasons For Banning

Short, concise description of the idea
Offer a mechanism to record reason for banning a user (e.g. banusers.bml) and communicate to the banned user why they were banned (displayed message).

Full description of the ideaIn order to prevent the "Why was I banned from your journal / community ( Read more... )

banned users, community maintenance, § no status

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Comments 9

spin January 10 2010, 15:34:51 UTC
+1, this could be helpful.

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gerg January 10 2010, 16:11:06 UTC
I like the concept but from my perspective an Abuse volunteer, I wouldn't support this implementation; we would get deluged with cases of "I NEVER SPAMMED HOW DARE YOU IMPLY SUCH THINGS ETC ETC ETC".

I can't think of a way to send this message out without people thinking that it's something LiveJournal decided to do and not a community maintainer's decision, so that's why I couldn't support it.

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azurelunatic January 10 2010, 16:14:56 UTC
Something like "You have been banned from this community by a maintainer (?). Maintainer message: "SPAMMER!" " perhaps?

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lied_ohne_worte January 10 2010, 16:45:54 UTC
People would still think that this maintainer is an LJ person (and not click the FAQ link, or not read it).

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azurelunatic January 11 2010, 11:38:53 UTC
And "You have been banned by a maintainer of this community. ( What is a maintainer and how do I contact them?) Maintainer message: " YOU ARE NOT EVEN HUMAN, YOU ARE A CAT STANDING ON THE KEYBOARD. " is about all the clearest I can think to phrase it.

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scien January 10 2010, 21:15:42 UTC
I think this method of notifying the user would cause more confusion than it solved unfortunately. But I love the idea of being able to keep track of bans within the community maintainer team.

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mordyn4 January 11 2010, 04:23:39 UTC
Agreed.

Users might get over the confusion, but it will be a painful issue for support for a while at least.

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mlady_rebecca January 11 2010, 06:22:48 UTC
-1

I like the idea of storing the notes in a way that all maintainers can see it. But I'd rather not see it released to the person who was banned.

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azurelunatic January 11 2010, 11:36:22 UTC

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