Comments | suggestions: Implement an automated recovery system for Paid Account holders

gerg in suggestions

Implement an automated recovery system for Paid Account holders

Mar 23, 2009 00:20

Title
Implement an automated recovery system for Paid Account holders

Short, concise description of the idea
LiveJournal should implement a system where users who have paid for their accounts can recover access to their account by providing payment information.

Full description of the ideaLiveJournal can sometimes manually verify the identity of ( Read more... )

payments, account retrieval, § withdrawn, password reset, account management

Comments 8

Some additional problems/requirements: pauamma March 23 2009, 08:03:53 UTC

1- checking that the card wasn't revoked/reported stolen (if a credit card)
2- What if the payment wasn't made by credit card? (eg, PayPal or Web Money)
3- Is there a way to tell "I used my plastic to pay for my account" from "I used my plastic to give some paid time to gerg, who coincidentally went backpacking through Lower Elbonia 10 days ago and has no Internet access..."

Re: Some additional problems/requirements: charliemc March 23 2009, 08:14:23 UTC

I think I agree with this...

danceinacircle March 23 2009, 11:02:57 UTC

I love the idea behind it, but it feels like we get a lot of those requests back saying that it can't be verified, cause of PayPal, old payments, etc. :\ (Though, since we don't get back the ones back that can be, maybe my samples is a bit biased. =P)

I also worry that we'd get a lot of "VERIFY IT I WAS PAID" that couldn't actually be verified.

licon March 23 2009, 11:39:12 UTC

Also, unless someone regularly switches banks, the stolen wallet might well have a credit card with the same number used to purchase LJ services.

(The comment has been removed)

gerg March 23 2009, 21:03:49 UTC

Ah, I assumed that LJ stored it somewhere, not that we had to go look externally. In that case, I think we can consider the suggestion withdrawn.

azurelunatic March 23 2009, 21:13:53 UTC

Marking as withdrawn at the moment, but would a form to fill such information in, with rules to standardize the information, be of use to the people who have to check it, rather than receiving it every which way in an email from someone who doesn't necessarily know what information is needed?

(The comment has been removed)

Thread 5

howief March 29 2009, 23:11:59 UTC

I don't think this would work for people with permanent accounts. I don't remember what credit card I used almost 10 years ago.