Enable voice posting without use of # key

Jan 11, 2006 18:44


Title
Enable voice posting without use of # key

Short, concise description of the idea
Some users are unable to make voice posts due to calling cards terminating calls when the pound key is pressed - work around this by adding a secondary method of advancing through voice post prompts.

Full description of the ideaThis problem is prompted by a friend ( Read more... )

voice posts, usability, § rejected

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Comments 21

vvalkyri January 11 2006, 23:14:44 UTC
My voicemail for work tells you to press #, but * works, too, at least for login. Unfortunately * in the voicepost system is mapped to erase-&-rerecord. Perhaps a hidden 2ndary option could work?

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starcreator January 11 2006, 23:16:46 UTC
Addendum: It occured to me that after posting this suggestion that the 0 or 1 keys would be wiser choices than the 9 key, as they cannot be the first number in any US phone number.

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matgb January 11 2006, 23:53:29 UTC
But 0 is the first number you dial in many non-US countries, and given your friend is overseas, I'd recommend against using it.

And is'nt '1' the international signifier within the US?

Overall, good idea, but I think the problem is this calling card company, as I use # a lot int he UK for phone operated systems as well.

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starcreator January 12 2006, 00:11:28 UTC
My friend is likely authenticating with an US phone number. (And I thought voice posting was only available in the US?)

If the scope of voice posting phone numbers is limited to ten-digit US phone numbers, using 0 or 1 shouldn't cause any problems.

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matgb January 12 2006, 00:13:05 UTC
It's not and it's not.

A friend of mine voice posts regularly, and other friends have done it. I haven't, but I have the facility.

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cmshaw January 11 2006, 23:33:46 UTC
Yes, this makes a lot of sense.

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ruakh January 11 2006, 23:40:46 UTC
I think that calling-card company is crazy, as a lot of phone-based services use the pound key for things (usually "done"), but things being what they are, thumbs-up to this suggestion.

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adudeabides January 12 2006, 02:16:01 UTC
Actually, having used a number of calling cards over the course of 18 months in the Middle East, I can tell you that this is more the rule than the exception. I've experienced this issue calling my bank's automated phone service from over there...I've never tried using LJ's phone post from over there.

So, definite thumbs-up to this idea.

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iamrobertsworry January 11 2006, 23:50:03 UTC
I use calling cards, Mine only ends the call using #,#.

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iamrobertsworry January 12 2006, 14:15:04 UTC
this is for At&T

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