Comments | substitute: Two bizarre events which require explanation

substitute

Two bizarre events which require explanation

Mar 08, 2007 11:46

A few weeks ago, I reported a software bug to Bank of America. Their alert system was properly notifying me when my credit card was used overseas, but the amounts in the alert email were multiplied by 100. This caused a seizure the first time, but after I got it, I called them. A nice smart person said she'd forward it to Engineering. Last week the ( Read more... )

apocalypse, t-mobile, software, bugs, endtimes, sidekick, techsupport, theunexplained, tag, banks, consumerwhore, bankofamerica, dogsandcatslivingtogether

Comments 2

dossy March 8 2007, 19:57:49 UTC

Wow, that kind of good luck just can't possibly hold out. You've overdrawn your karma. Better be careful ...

judgefudge March 8 2007, 19:59:32 UTC

As Interwebs and mobile technology become more commodified, the tech support will become more competent. This is something akin to the existing status of automobile or furnace/HVAC repair. You may get ripped off, but generally it gets fixed and isn't a matter of endless wait queues and incompetent help. The Jiffy-Lubeification of microtech.