sometimes, apple...

[substitute]

my powerbook's keyboard is trashed. i am getting a macbook from work, but dunno exactly when. i can barely get anything done. so I make an appt at the apple store, but i dunno how much it will cost or whether my laptop will disappear to texas for a week, making it all useless

Comments

[scromp]

I get stuff like that from pbfixit if I'm paying myself..

[substitute]

solution: usb keyboard until my new macbook pro arrives

[kineticfactory]

Are there any third-party Apple shops in your area which do Apple warranty repairs? I've found those usually offer better service than Apple's own stores.

Failing that,
some tips on jumping the queue at the Genius Bar.