Laptop help, anyone?
People who know about computers - I would really love your advice right now.
My laptop, an Acer Aspire 5742, has suddenly ceased projecting images onto its own screen. I say this rather than 'has died', because I have the correct cables to connect it up to my TV, which instantly revealed that the computer itself is absolutely fine and could project images onto the TV screen perfectly well. Indeed, I was able to operate it normally and take an up-to-date back-up of all my files this way. It's just that the screen of the laptop itself remains utterly blank.
Obviously I have Googled "acer laptop screen not working" and tried some of the suggested tips - e.g. using Function keys to check I haven't accidentally turned the screen off, taking out the battery, waiting for a while and rebooting etc. But they haven't helped. Nor have I done anything which I would expect to have caused this, like dropping the laptop. In fact, as far as I can tell the sequence of events has been thus:
Friday night - laptop does a massive Windows update on shut-down.
Saturday morning - screen not working.
I am now planning to take it to PC World tomorrow, but since I know so many geeky people, I thought I would also ask here first, especially since it will help me not to get taken for a ride by the repair people. Does anyone have any idea what sort of fault this might be, or any suggestions for anything else I ought to try before paying lots of money for it to be fixed?
Thank you in advance if so!
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My laptop, an Acer Aspire 5742, has suddenly ceased projecting images onto its own screen. I say this rather than 'has died', because I have the correct cables to connect it up to my TV, which instantly revealed that the computer itself is absolutely fine and could project images onto the TV screen perfectly well. Indeed, I was able to operate it normally and take an up-to-date back-up of all my files this way. It's just that the screen of the laptop itself remains utterly blank.
Obviously I have Googled "acer laptop screen not working" and tried some of the suggested tips - e.g. using Function keys to check I haven't accidentally turned the screen off, taking out the battery, waiting for a while and rebooting etc. But they haven't helped. Nor have I done anything which I would expect to have caused this, like dropping the laptop. In fact, as far as I can tell the sequence of events has been thus:
Friday night - laptop does a massive Windows update on shut-down.
Saturday morning - screen not working.
I am now planning to take it to PC World tomorrow, but since I know so many geeky people, I thought I would also ask here first, especially since it will help me not to get taken for a ride by the repair people. Does anyone have any idea what sort of fault this might be, or any suggestions for anything else I ought to try before paying lots of money for it to be fixed?
Thank you in advance if so!
Click here if you would like view this entry in light text on a dark background.