2007 Stargate Fan Awards Voting Open!

Jan 21, 2008 02:47

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Comments 21

shutthef_up January 22 2008, 18:30:28 UTC
I don't know that this is the right place to put this, but I'm having a very difficult time reaching the '2007 Nominees' page. It just comes up blank except for the header.

I've tried different times and logging out and back in, reloading the page - all that sort of thing, but still, no luck.

I managed to get in once, after doing that log-in twice thing, but I can't get there again. I'd just begun reading and voting when I had to leave to do something else.

I also don't know if anyone else is having this problem. It's just strange.

Thanks in advance for any help you can offer.

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sgfanawardsinfo January 23 2008, 01:12:03 UTC
I am perplexed :) But I'm not the tech person so it's probably an easy fix. Please send our tech girls an email here: http://www.stargatefanawards.com/2007/contact.php and hopefully they can sort things out.

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spiletta42 January 23 2008, 05:16:23 UTC
And this leads me to an error message.

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sgfanawardsinfo January 23 2008, 06:16:59 UTC
Odd, when I click on it it takes me right there... Have you tried clearing your cookies and dumping your cache? Those seem to be instant fixes for problems I have sometimes. Here is the direct email to our tech girls: web@stargatefanawards.com

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iamrighthere January 24 2008, 12:47:25 UTC
I'm sort of glad that I'm not the only one having this problem. Yes, I'm on the right page, but all I get is the banner and nothing else. Tried using another machine and another browser, too. Have sent an e-mail to the tech girls. Am lighting a candle for hope.

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sgfanawardsinfo January 24 2008, 16:27:01 UTC
Okay, I talked to one of our tech girls and this is what she said:

This appears to be a caching problem, either on their personal machine
or
on their ISP. Have them try this:

clear their cache
delete their temporary internet files
clear their cookies
exit their browser
start their browser
go here: http://www.stargatefanawards.com/2007/index.php
log in

If they still can't get the page to load fully, have them do a control
f5
to force their browser to go back to our server and load it from there
instead of wherever it's trying to load it from.

If that doesn't work then email her web@stargatefanawards.com and she can try more things with you.

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