Shopping Service and Buying Information

Apr 29, 2020 04:37

I do shopping orders for anything and everything from or related to Hawaii or the Asian goods market we have here including Hawaii-exclusive releases. Sometimes I can order Korean and Japanese goods from the home country, but I'd have to put in a request to have it ordered. A non-refundable deposit is required for all orders and holds. All items are subject to availability. Refunds will be given only in the event of an unavailable item.

I require a feedback link from everyone unless we have completed a transaction before.

I also have access to a wide range of fabric wholesalers and can purchase Hawaiian prints, Japanese prints, yukata, kimono, obi, batiks and silks, Victorian, and Asian pop fabrics as well as licensed fabrics like Hello Kitty and Precious Moments. All are subject to availability.

Be sure to read my full list of policies. I will hold you to them, even if you decide not to read through. I reserve the right to change policy at any time, but I will notify you if I need to and we are in a transaction. If you change your mind about something, let me know, even if you no longer wish to make a purchase. I expect responses within 24-48 hours unless other arrangements have been made. Thank you.

Shopping List
Q-pot sweet lolita jewelry shop
Anteprima/Wirebag
So Good Jewelry princess jewelry shop
Toys n Joys anime and manga shop [carries anime plushies!]
The Face Shop [Korean makeup/skin care shop]
Forever 21 - flagship store
Louis Vuitton - flagship store
Victoria's Secret - flagship store
88 Tees/Spark/Spiral Girl (Japanese vintage and tee shops, Shibuya 105 shop)
Hawaiian/Japanese/Sanrio/Kawaii fabric [let me know general color/style if you're not 100% sure]
Kawaii stationery, sticker packs, and food erasers
Hawaii exclusive items and releases
Anime and manga/manwha [original language and translated]
Anime figures and plushies, some cosplay accessories and outfits
Re-ment and iwako erasers
Asian CDs and dramas
Asian snacks and crackseed
Teddy Bear World [Korean handmade bear factory]
Sanrio, San-X, and Hello Kitty merchandise or something
Asian and otaku magazines and mooks [new and used]
Japanese, Chinese, Korean language books
Asian Makeup [i.e. Shiseido, Palty, Dolly Wink, The Face Shop, etc.]
Fabric, lace, fringes, notions at wholesale and market price
[Oriental fabrics --cottons, brocades, silks, yukata/kimono, Asian novelty, Lolita, Hawaiian, Batik, faux/monster fur, canvas, Precious Moments, Hello Kitty, etc]
others on request [i.e. Louis Vuitton,  Tokidoki, etc. special releases]
Military and tactical surplus

Shopping Orders >> clothing, doujinshi, artbooks, nendoroids, Japanese manga, pullip dolls, superdolfie parts, CDs, DVDs, magazines, figures, etc [all on availability] from Japan. I will also purchase from Mandarake. Mandarake order information here.


Standard shopping service fee
15% commission or $3 depending on which is higher.
5% tax applies to all
$2.50 transportation charge per visit for store pick-ups. Applied per trip, not per store visit (i.e. multiple stores in one day = $2.50) ~ covers 30-50% of transport cost
If it's an item that needs to be ordered in, I will let you know and it will be tabulated into your total if shipping fees apply.
Full pre-payment is required before purchase will be made.
Magazine subscribers: Transport charge and obligatory pre-pay applies to first order only.

Japan Shopping Service Fee (Osaka/Kobe/Sannomiya)

Item cost: ¥0 - ¥1000 = + ¥300 commission
Item cost:¥1001 - ¥3500 = + ¥500 commission
Item cost:¥3501 + = 15% commission
+¥300 transport fee (covers 30-50% of transport cost) OR domestic shipping (online stores)
Domestic shipping fees may apply for reservation items
Full pre-payment is required
8% tax applies to all

* A last minute change or a change to an order after purchases have been made may incur a small additional charge. Exchange is normally restricted to same or similar item. This is per pick-up run. Each run is subject to its own fee.

**One coin/gashapon figure purchases from a machine assess a $1 charge per turn in lieu of commission charge. Standard machine charge is equivalent to $3 or $4. You must pay ahead of time for x-amount of turns. If you want a specific item, ask for it. If I will be able to have it removed from the machine, it may cost more to purchase the figure/item but it can usually be done.

***Blind  boxed figures cannot be opened until time of purchase. If you want a specific blind boxed figure, you may set a purchase cap for x-amount of boxes and give me permission to open boxes for you. Stores will not allow for a pre-purchase peek into a blind box. I will have to purchase and open boxes/packages individually in order to find the figure you want and will stop once I reach the purchase cap or have found the figure you are seeking.

Fabric shopping service fees
$3.50/yard for cottons and cotton blends
$5.50/yard for all other fabrics due to weight and bulk
Trims and notions: $1.50/each
I may offer a discount for full-bolt purchases, but only if I am able to get one from my suppliers. I would charge regular rate and apply the discount as a refund after.

******I will also accept payment plans for shopping service purchases. Item would only be purchased after the full purchase amount was paid. A non-refundable 25%-50% deposit must be made as payment which would be paid towards the total cost. I cannot have things held for me without a guarantee of purchase.

******I require a 50% non-refundable deposit for any requests to have items held. Full payment is required within 24 hours before the store-hold ends. This rule is firm.

PLEASE RESPOND WITHIN 24 HOURS OF MAKING A REQUEST. LET ME KNOW IF YOU WILL NEED A LONGER RESPONSE TIME. MY CONTACTS NORMALLY RESPOND WITHIN 24 HOURS SO I CANNOT KEEP THEM WAITING.

All sales final. Purchases can be added to, but not subtracted or substituted unless for an item of similar price and different color/style as a backup has been requested before purchase has been made. If you change your mind about an item and I have already bought it, you may decline to receive the item but there are no refunds. I will only offer a partial refund if I am able to do a return on the purchase. Most items are not able to be returned.
Buyer pays all shipping.

I am not responsible for the quality of items purchased through my shopping service or shopping order service. I cannot guarantee the quality of the items, but I will make sure they are packaged as well as possible upon shipping. You may direct any inquiries about quality towards the company the purchase was made from. I have never had quality issues nor complaints, but there is always a first time. Be warned: Most companies will not offer refunds or returns.

Bulk Shopping Order Information

This is for anyone doig a group order through me. I will purchase items all at one time. For doujinshi, pullip dolls, nendoroids, and other items ordered from Japan, you may send me a list of items you are requesting and I will see if it is available. Please note that I will not order or reserve your item until you have sent full pre-payment as I cannot cancel a hold on an item. This will be a non-refundable deposit, even if you change your mind later. Items may no longer be in stock after the order is place, in which case your funds for that item will be returned.

*Please do not take too long to make your decision once I've informed you of an item's availability or it may no longer be in stock. Many of the items will be secondhand or have only one copy currently for sale.

Excess charges may be incurred as charged by the company I'm purchasing from a possible handling charge of ¥500 as well as the shipping charge. I will do my best to make sure there is no handling charge, but this will depend on the size of the total order. I will offer you three ranges of shipping price. I prefer to ship in via DHL for shop-purchases. If you happen to order at the same time as another person or myself, your excess charges will drop, but in this case I will then choose the shipping option that is both fastest and cheapest.

Basic shipping from me to you will be First Class for up to 2 books less than 30 pages each or 3 small dolls up to 13 ounces in weight. Anything over that will be quoted at Priority Flat Rate, or Media Mail. Tracking is available through certification/registration. Delivery confirmation/tracking is free for all US/APO/IPO parcels. Basic tracking is free for all other parcels. Insurance is available for all US-domestic and EMS-international parcels. Comprehensive tracking is free for all EMS and some types of International Priority parcels.

Shopping Order Fees
All commissions must be paid at the same time as the item(s) or at time of shipping invoice.

Domestic Items
15% of total order plus 5% for the credit fees
*This applies if I am purchasing through a domestic US importer or store*

International Items
15% of total order + shipping to my location + any customs fees that may apply (for split orders).
15% of total order + shipping
My friend will be helping with this so process of order is at her discretion and fees go towards her as well as for bank transfer.

+3% + ¥45 Paypal fee per transaction [US]
+4% + ¥45 Paypal fee per transaction [International]
*this covers the exchange fee
+¥300 for 25-50% of transport cost if applicable

Proxy Buyer Fee
Order and mailbox fee
~$5 per site within the US, $10 per site international (referencing store location)
~10% if order per shop exceeds 5 items or the parcel needs signing for
~this applies only if using my address as a proxy mailbox and is a flat fee
     ~will not  combine the $5 proxy-buyer fee with this
~includes post office pick-up and/or sign-for parcel if needed

Online Auction
     ~$3 +10% (single item), +15% for multiple item bid (+PP fee)
     ~for bidding situations, a bidding limit must be set by buyer
     ~full payment is expected within 24 hours of auction win
     ~auctions over $50 or equivalent price require a deposit ahead of time. Will be refunded if item isn't won minus base Paypal fee.

mbok/Y!Japan Auction
~¥350 + 15% (any item)
    ~Both sites charge for bidding, base price covers bidding charge
    ~Buyers pay the premium meaning the auction sites charge the buyer an extra commission charge when they win
    ~Buyer pays all shipping

Will show proof of items and forward all tracking and shipping confirmations from the stores or sellers.
Will hold items until buyer decides to have them forwarded.
All costs are the buyer's responsibility.
Payment
I am located in the United States and almost all prices and shipping will be in US dollars.
I also accept the British pound sterling, Euro, Japanese Yen, and Australian Dollar.
Paypal fee will be assessed into all applicable totals.
Shipping will be billed separately from the pre-paid items totals once items have been purchased.
Please let me know how you will be paying so I may assess your charge in the proper currency.

*Primary currency may change at a later date.

Payments accepted as Paypal, bank/wire transfer, MoneyGram, money order, cashier's cheque, or well-disguised cash at your own risk.

If sending payment by snail mail, tracking or certification on the envelope is recommended but not required. I will not be responsible for lost or delayed mail. A note describing what the payment is for MUST be included with the payment.

I do not mind waiting so long as I can track it and I can see that the payment has been posted within 2 days of agreed time. If there is a delay past 5 business days (domestic) and 10 business days (international) your transaction will be canceled unless extenuating circumstances have arisen and can be proven such as a postal strike or weather delay.

Money orders and cashier's cheques are subject to a 2 week hold. Any fees incurred as a result of a bounced check or money order are to be covered by you and the return of the full amount is required. If you choose to decline either part, your item will be forfeit and negative feedback will be left.

Paypal payments can be sent as personal payments, fees covered by you, or as a regular payment with fees included in total. International cross-border fees may vary depending on location. Fees may be here. Basic rate is equivalent to about 5% of total. Cross-border fees for international payments will be higher. Refunds not available unless item is no longer in stock. Paypal's non-refundable base fee is non-refundable.

Bank/Wire transfers may take up to 24 hours for domestic and 5 days for international. Payment must clear before any purchases will be made.

*Full pre-payment is required for purchase/order if you are sending payment via snail mail. I will refund back to the sending address if item(s) are no longer in stock unless otherwise requested.

Shipping
I will always do my best to find the cheapest, fastest method possible. International shipping rates may not be accurate at time of shipping due to Postal judgment on package shippability. If the shipping ends up being more than 50 cents more, I'll let you know.

Standard domestic shipping is usually going to be between $1.50-$4.50 for First Class. Items less than 13 ounces.
Standard addition is $0.50-$1 per additional small item.
Clothing items may be $5+ more per item depending on weight.
Items over 14 ounces will automatically be considered for Priority Flat Rate, Media Mail, or Parcel Post.
International shipping may be $0.25+ more from First Class.
Packaging charges will apply, usually not more than $1 for small parcels.

Insurance is optional on all domestic shipping, certified only for First Class parcels under 1/4" in thickness.
Domestic US tracking is free for all Priority and EMS parcels. $0.20 for all other types.
Insurance is only available for the EMS option or some Priority Mail options for international shipping.
Registered is possible for both. All extras must be requested.
I've never run into a problem with missing or damaged packaging, but there is always a first time.
I do my best to package items with padding and hard sides if necessary.
I am not responsible for a package once it leaves my hands.

I try my best to ship within 24 hours of receipt of payment and will send notification as well as an estimated time of arrival as soon as I do.
International parcels can only be shipped during post office hours unless the item is an International Letter or other item being shipped as a Priority or EMS parcel.
I will let you know if I cannot ship within 24 hours and when I will next be able to.

I'm not responsible for items once they leave my hands and all sales are final.

Request Form
You don't have to use this, but it would help me out if you used the request form below.
*Local/Japan tax is approximately 5% (applicable only for shopping service orders)

Name: [optional]
Item(s) wanted:
Estimated total cost including tax (+5% US tax or +8% JP tax): [Only if known or needed]
Ship-to Zipcode/Country Code:
Shipping preference: [optional]
Payment Type:
Feedback Link:
Feedback
My feedback post is here. If you ever run into problems, let me know before posting feedback so I can try to work everything out. I want this to be a good experience for you.

Contact
Feel free to email or PM me with any questions you might have.

I reserve the right to refuse service for any reason.

shopping service, rules and policy

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