POLL. Pass on this poll to your friends/communities!

[rollback88]

UPDATE: POLL REPORT! I evaluated these stats after we broke the 2,000 vote mark and this is what I'm sending to LJ based on the responses so far. PLEASE KEEP VOTING AND SHARING. The more data, the better. Poll Roll Back Release 88. Here's why. If I left something out or missed something, please by all means share in comments. If you're not sure on anything or if what I put here is a

Comments

[shred_the_sky]

This conversation is becoming incredibly rich. For those who don't know Russian, translating

[killeraesthetic]

--Wow, is this what they call customer service? This is terrible. I'm beyond outraged, I'm so sorry for you. Ugh, thanks for the translations. People really do need to see this.

[kibirov]

Yes, they call THIS so.

And as a Russian native speaker I would like to say that the translation is absolutely correct )

[killeraesthetic]

Thank you. This is absolutely unacceptable!

[vilify]

Do you know if any Russian users had automatic payments "accidentally" turned on?

[kibirov]

Yes! Here's another thread started by shred_the_sky:

http://igrick.livejournal.com/530147.html?thread=8448483#t8448483

Russian user morgana_le_fay confirms that she got the same problem with her auto-payments settings.

I can't translate the thread good enough, sorry. My English is poor, and there are a lot of bad Russian words in the thread ;)

[vilify]

Thank you!

And don't worry, your English is a lot better than my Russian ;)

[cautious_knight]

Thank you so much for the translations.

[sunflower_mynah]

Thank you very much for the translations.

[rollback88]

Wow. Thank you for translating that.

[shiroyuki_kun]

You know this guy is obviously a lying piece of shit, he's not a manager of FUCK ALL or else he'd know people have been sending in support inquiries as well.
I sent in a support request yesterday morning, and by the end of the day (probably because they have to deal with tons of other requests), they told me the comments and paid account thing was because of a glitch. And given how fucking annoying and stupid this release has been on all fronts for almost everyone, I CAN BELIEVE THIS. Hoenestly changing comments and paid bits does sound like something they wouldn't do on purpose, no matter how dickish.
Even if he's not truthful I at least still trust the people below him that probably don't pass anything onto him.

OP under a different journal here.

[breastologist]

A quick check of his userinfo reveals that he has a permanent account and over 4,900 support points. So yes, I would say he's involved with the support team on some serious scale.

The core thing here isn't about this being a glitch or not. It's that this situation was mentioned as accidental and still treated by him as "lies and slander meant to cause panic among the userbase". I don't want to use a a service where customer support will treat me as a liar whenever it's convenient for them.

[shiroyuki_kun]

Re: OP under a different journal here.

[mullenkamp]

He also has the green userhead, which is an indication of being considered staff rather than simply a support volunteer. (I remember the days when LJ support was all volunteer, answering only to Brad... which was not ideal either, but better than it is now.)

[anotherdream]

He is not the head of LJ's support. All signs point to head of Russian-language support, but not Support as a whole. Definitely staff, though. (Also, 5K support points is actually pretty low, for a staffer involved in support.)

[ksol1460]

The part about the S2 comment windows changing back, I believe; because when they returned, "parent" was back, that is if you had S2.

Not sure about the auto-pays. They've pulled that one before.