Horrible Customer Service!

Apr 13, 2010 22:58


Reading this story about evilpuppy & the horrible experience with United Airlines made me feel very sorry for her & makes me so mad that people are still discriminated against due to any kind of disability!!!

rants, issues with people, my rantings

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ecl1958 April 14 2010, 15:13:38 UTC
I was enraged by that story. I flew over the holidays while my MS was acting up, and it was bad enough that the arrival of my wheelchair was neglected for long enough at Dallas Fort Worth (both coming and going), that it made for a very tight squeeze as far as catching my connecting flight. What that woman was subjected to was unconscionable.

The good news is that this story seems to have gone viral and a lot of people are hearing about it. Hopefully enough ruckus will be raised that something will be done about those employees, and it'll be less likely to happen in the future.

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queen_dream April 14 2010, 21:20:32 UTC
Were you flying with United Airlines? I hate it that you had to wait so long for your wheelchair to arrive. I hope that this story helps stop any employees from discriminating against customers, especially customers with disabilities.
Take care of yourself! *Hugs*

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ecl1958 April 15 2010, 02:06:41 UTC
My sister got the tickets for me, so I don't absolutely positively totally remember, but I *think* it was a regional subsidiary of United.

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