Hi flist, I need you to tell you about a problem I'm having with D's dance school. I'm angry with them and I don't know any more if I'm thinking straight because I'm so mad
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I agree 20 hours is def not prior notice and not enough time for most reorganise their lives in order to attend! My students are told where the exams are before enrolling and the date and time as soon as I receive them (approx a month out from the exam). As for what to do, that is up to you.
I would stick with the matter at hand, rather than telling them how incompetent they are. (Obviously they are, but telling them so is unlikely to result in a good outcome for D!) So something like: "BDS did not inform us that D would be required to miss school for the exam. At the time of receiving this information (20 hours before the exam) it was not possible to withdraw. I was informed that she would be enrolled in a make-up exam in October. This has not happened. As a result I have taken the regrettable action of deducting the exam fees from D's tuition. I am very unhappy that matters have got to this point but do not see any alternative." Then write the stuff about how crap they are in a DIFFERENT letter, and burn it!
That's where my position comes from - that the outcome number (1) is the important one. That the aggravation this has caused all of us has cost us well over $45 in value already, and that outcome #3 isn't being helped either.
That and that I had a strong suspicion from stuff I'd heard that the exam was going to be at a different time, and had communicated my suspicion to Kate and been rebuffed with "they'd tell us if it was different". The dance school are crap communicators - which we kind of already knew. It's not the first time we'd got incomplete and late information from them.
But risking Della's enjoyment to "punish" the teachers and force them to see the error of their ways doesn't look like a good outcome to me.
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As for what to do, that is up to you.
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So something like:
"BDS did not inform us that D would be required to miss school for the exam. At the time of receiving this information (20 hours before the exam) it was not possible to withdraw. I was informed that she would be enrolled in a make-up exam in October. This has not happened. As a result I have taken the regrettable action of deducting the exam fees from D's tuition. I am very unhappy that matters have got to this point but do not see any alternative."
Then write the stuff about how crap they are in a DIFFERENT letter, and burn it!
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That and that I had a strong suspicion from stuff I'd heard that the exam was going to be at a different time, and had communicated my suspicion to Kate and been rebuffed with "they'd tell us if it was different". The dance school are crap communicators - which we kind of already knew. It's not the first time we'd got incomplete and late information from them.
But risking Della's enjoyment to "punish" the teachers and force them to see the error of their ways doesn't look like a good outcome to me.
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Other hat says send it!!!! Then send a copy to the local paper.
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