Wow, I can really tell you put a lot of work and effort into that painting; it turned out gorgeous. I agree with everything amara_anon said, you should definitely still be paid for your work. This lady may be able to try back out of paying you, but you can't undo all the hours you put into your work. Not fair at all.
It's very cute! Who would send that back? Man, you should be pissed at her actions after all your attempts to please her. Perhaps she's just trying to get the price down because she doesn't realize the time involved ( or is just a cheap-o ).
That's totally bullshit on her part I'm pretty sure. It's just not adult at all to just take it back after it's finished with this sort of transaction. She's paying for not only a finished piece, but a service, so even if she doesn't like the painting as she so claims (which is also bullshit I think), she still has to pay for the labor that goes into it. Any person should understand this, and I honestly think you should take it up with her, being your mom's friend or not.
I know customer satisfaction is everything, but that is pure rudeness on her part. I personally think the painting looks wonderful and you delivered everything you said you would, and had her checkpoint it along the way. You spent time and effort into painting something for her, and just because her friend got something cheaper, she decides to backpedal. Sorry, it just upsets me and I'm not even the one who did the painting.
If it were me, I'd just bear and grin it I suppose. What can you do? But I'd probably write her an e-mail saying that it's fine if she wants to return the painting, but next time she asks for the commission she should be more honest about it during the progress of it and what price range she was looking for since you did spend time and effort AND probably spent resources on it.
The nerve of some people.
*HUGS* You did good. I'd pay at least $150 for the painting.
It's not realistic, but it is cute. And you did tell her up front what your style was, quoted a price that she agreed to and even sent her regular updates on the paintings progress. You did everything right. Is she aware that a painting that size normally runs at well over $300.00? Did she take into consideration the style, quality and size of the $45 painting she's comparing your to? Honestly I can't blame you for being upset. What she did was wrong and, at the very least, she owes you an apology and enough money to cover the supplies you used for her painting. Your mother should be backing you up on this. Not only has her friend set a bad example by backing out of a business deal, which in normal circumstances could easily land her in court, she insulted your integrity as an artist and made you question your talent. That is unforgivable, especially from a friend of the family.
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I agree with everything amara_anon said, you should definitely still be paid for your work. This lady may be able to try back out of paying you, but you can't undo all the hours you put into your work. Not fair at all.
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If it were me, I'd just bear and grin it I suppose. What can you do? But I'd probably write her an e-mail saying that it's fine if she wants to return the painting, but next time she asks for the commission she should be more honest about it during the progress of it and what price range she was looking for since you did spend time and effort AND probably spent resources on it.
The nerve of some people.
*HUGS* You did good. I'd pay at least $150 for the painting.
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