Sometimes, computers can be so uncooperative....

[poltr1]

One of the side projects I've been doing this past week is to upgrade a colleague's PC

Comments

[redaxe]

Norton, feh. I'd recommend a copy of Kaspersky, or failing that, one of the free security packages (AVG, for example). Clean install of XP (and SP1-3), then antivirus, then Office, then Firefox. After that, she should be fine.

Good luck!