Comments | pne: Argh, new Fastmail interface!

pne

Argh, new Fastmail interface!

Oct 30, 2012 06:28

So this night they had some (announced) downtime over at Fastmail.FM, which I thought nothing of as I wouldn’t be awake at 4 o’clock my time.

But this morning I was greeted to an announcement telling me the URL I was using for my Inbox was old and to please go through the Login screen again. OK, fine, whatever.

But aaah! Everything looks so ( Read more... )

fastmail.fm

Comments 3

ext_1470614 October 30 2012, 13:36:34 UTC

I'm finding the two biggest issues with this change are:
1) the URL to the inbox can no longer be used in Opera's Speeddial - the preview remains completely blank...no more checking for new email by simply looking at a new tab
2) that delayed loading doesn't keep up

I have had an Enhanced account for 6 years now and this is the first time an upgrade hasn't been as instantly usable as it should be.

ext_1471464 October 30 2012, 23:58:07 UTC

I've been a FastMail user for five years and agree with what you say. The notification of 30 mins downtime was, I assumed, for a server swap or similar technical work, not the latest implementation of Hutber's law: "improvement means deterioration".

Contrast between unread and read: 20 years on I can now enjoy the delights of 16 shades of grey EGA mono screen once again. Before, quite a few buttons ('Send', 'Delete' etc) were duplicated above and below the message which minimised scrolling and delete forwards and backwards saved a lot of time. Now some bright spark thinks it helpful to truncate the address to which the message was sent, so it says 'support' ... but I have more than one support@ address. To check which domain I have to hold the mouse over the truncated address. And this is meant to be an improvement? And when you do delete a message it now worryingly says 'deleted 1 conversation'. I seriously worry about a team that confuses single messages and a (ugh) 'conversation'. Why screw up what worked well?

pne October 31 2012, 05:21:09 UTC

The notification of 30 mins downtime was, I assumed, for a server swap or similar technical wor

Exactly!

delete forwards and backwards saved a lot of time.

Right! I don't always go the same direction when deleting; specifically, I sometimes want to delete up to a certain point, then go back to the folder; in the old interface I could go ".dp .dp .dp .di" (or something like that).

While cleaning up some unread messages using the "Unread" view (since they were pretty far back and I couldn't, you know, just skip back several pages), I went one too far and got to one I didn't want to delete. So I clicked on "Back to inbox"... and saw the message disappear since it was now no longer "Unread". So now I have an old message which I can't easily find again. Brilliant.

And when you do delete a message it now worryingly says 'deleted 1 conversation'. I seriously worry about a team that confuses single messages and a (ugh) 'conversation'.I suppose they want to move towards feature parity with Google Mail or something, which also groups ( ... )