On reflection, my reaction to the 'what's wrong with public libraries' question boiled down to the same reaction I've had to similar phenomena in other spheres. It's not so much that I'm saying 'if it ain't broke, don't fix it' or that outreach per se or extension of services is a bad thing, but that what I perceive is a failure to engage with a
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Which means that *nobody* is satisfied. More, faster computers are useless if you are logged out after thirty minutes and can't access half the web thanks to extreme net-nannying. My local library has a huuuge collection of Mills & Boon - _but_ most of them are more than three years old. They just bought until capacity and stopped - blocking shelfspace for sensible books, and not satisfying the needs for people who inhale the stuff and want to inhale them as they come out.
Instead of encouraging research (and facilitating it by having a decent catalogue and clueful librarians) they sell off good books and tell users to google.
Etc.
And, sadly, my library is better stocked than the ultra-local public one, and - once you've substracted kids, large print and Mills&Boons - about the same size. Now if I had the same _shelfspace_...
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Numbers - based on observation - who comes in, who spends time. If 'library user=person who wants free internet access' then the whole library thing becomes pointless; that's not a library.
Our system is ancient enough to use a piece of paper glued into the book. If the first stamp dates to the publication date, and there are only two or three more until now, and some of the books you've bought off the library had sheets that were filled to the brim, then that might not be a scientific study, but it sure as hell makes you wonder who controls what remains in the collection.
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Public library Reference section
Characters
Me and Another
Another: "Quiet in here, ain't it?"
Me: "Well, it is a library."
Another: gazes at me in a completely uncomprehending manner
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According to second classmate, who attended the talk and works at the university library, the reaction of library staff who attended the talk ranged from "What the hell?!?" to "We are never, ever going to give this guy a job."
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