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thereallink March 4 2009, 09:22:11 UTC
Wow yeah. I'd drop someone like that too. There's a headache and then there's well, more than that which seems to be what you had. Sorry about the pay drop but seriously good riddance to some unable-to-learn-this-in-a-million-years-customers.

Maybe I'll just stick to Winzip on my PC here. Gets the job done nicely...

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orochiyamazaki March 4 2009, 18:03:10 UTC
WinZip has always been a mainstay program for me, due to it's simplicity, reliability, and low price. WinRAR offers many more great features, which I often use - but I don't always need a recovery record, optimal compression ratios, or command line interface which is why WinZip comes in handy. AlZip is also really nice, with a really user-friendly interface, and support for 36-or-so different formats (with particular focus to popular Asian formats).

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yamazuya March 4 2009, 16:36:27 UTC
Every current lineup desktop type Mac (iMacs, MacPros, Mac minis) ships with a Mighty Mouse device. Those look like a one button mouse but they actually do have a right click zone, side buttons and a wheel click under the trackpad.
This has been the case since October 2005, if memory serves me correctly. Also the trackpads on the current gen Macbooks have several functions as well, a right click among them.

Having been a Mac user for the better of 16 years, I have come to despise the 'cool apple people' that have been popping up everywhere eversince the first iMac has been released. I was all in favor of a bigger audience for Apple's machines at first but the more people you have, the higher the idiot quota seems to be.

In any case, I feel you on ignorant people who can't be arsed to actually LEARN how to use their devices.

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orochiyamazaki March 4 2009, 17:51:49 UTC
Yeah, I always thought the "hockey puck" mouse for 1st-gen iMac, was the last pack-in one-button mouse. But, three of my Mac-centric clients have a one button mice for their modern Power Macs, and they said they never replaced it. They might very well all have the Mighty Mouse, and just don't know it. I don't know how well Apple promotes extended features of their systems, so as not to confuse "the rest of us."

It'd be neat if all customer service numbers, for personal electronics, first answered with an automated "please RTFM, before asking any questions" message...

I think a small part of the reason why I enjoy underdog or business-class platforms, is to avoid the "scene kids." When kids had the Commodore VIC-20 or C64, I had a Tandy TRS-80 III and IV. When Atari 2600/5200/7800 was big, I was playing ColecoVision and Intellivison. When the Mac Classic was all the rage, I had an Amiga 2000 and Dos 6.22 + Windows 3.1 on PC. When Windows 98 was big, I had Windows NT 3.51 and NT 4. When Windows 98SE & ME were big, I had ( ... )

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steffannee March 5 2009, 15:42:02 UTC
I don't remember what mouse the iMac I'm using had originally. Eventually it died and I demanded a normal mouse.

I have to walk people thru shit all the time. Usually how to copy & paste. Today I have to "help someone print something" which I suspect will involve me selecting print from the drop down menu with my mad skillz.

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orochiyamazaki March 5 2009, 23:00:40 UTC
For the folks at the office, I painted all the "F1" keys on their keyboard fire engine red, so they remember to hit it if they don't know how to do something simple like that. Believe it or not, it's actually helped cut down the number of questions I have to answer about making tables, moving stuff, and printing files in OpenOffice or Microsoft Office.

I also printed a few of those "____ At A Glance" cards, for certain programs. It's kind of helped with printing emails and PDFs, though I still shudder every time one of them uses Photoshop or Quark.

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