Family Says They Did Tip Gay Server, Didn't Leave Note

[evewithanapple]

After a gay server at a New Jersey restaurant said a customer denied her a tip and wrote her a hateful note on the receipt, a local family contacted NBC 4 New York and said their receipt shows they paid a tip and didn't write any such note

Comments

[hammersxstrings]

wasn't there a recent other incident of something like this happening? it's even more shitty because when it DOES actually happen, which i'm sure it does, no one will believe it...

[grimmerlove]

Yeah, there was a waitress who had "None, n***er" written on the tip line and the customer claimed that he didn't write it. I'm not sure if it ever came out that he did or didn't write it, but I'm far more inclined to believe the waitress. In this case, though... it really does look like a hoax.

EDIT: Just googled it: "Jenkins (the server) now says that she believes Barnes’ claim that he didn’t write the word. She said, 'It could’ve been any person in the building'."

[louisiane_fille]

I saw on Huffington Post (in their article about the above incident) that the guy in Tennessee is suing the franchise because he didn't write it.

[cindyanne1]

I'm inclined to believe the tippers in this case. I mean, the credit card statement supports their claim.

It is pretty terrible all around, though... because like a previous poster said, now people will be less likely to believe actual harassment happens when it does. :(

[roseofjuly]

Yeah, this. Normally I'm on the side of the servers, but credit card statements are pretty hardcore evidence - especially given that the restaurant is refusing to produce the receipt despite claiming they have it.

[aviv_b]

Is it possible that one of her co-workers took a copy of the receipt (sometimes you get one to sign and two additional for some reason) and did this?

I could see an individual doing a scam, but the restaurant wouldn't have any reason to lie.

[gambitia]

But that doesn't explain why the restaurants won't cough up a receipt, or why they insist the family was only charged $93.55.

I could see a disgruntled coworker screwing with the tip, but if a coworker screwed with the tip, why was the tip even charged at all? Waiters manually input the tip amount after getting the receipt back, right? I suppose if tips are shared that could explain why the perpetrator would put it in themselves, but idk. It's weird.

[carmy_w]

If the restaurant is trying to investigate the difference, I'd say they shouldn't say anything about it. It's a liability issue, as well as a security issue.

I don't know how credit card tips work; are they pulled from the drawer in cash, or are they added on to paychecks or what?

If cash, I can see a third duplicate receipt being printed, the fake zero/note/signature added, and then leave that on the table in place of the original. Run the CC through for the tip & take the cash; she wouldn't try to do it again, because the card is already run for the food amount, and if there's no tip on it....

[nextdrinksonme]

Depends on the restaurant. I've worked one place where it ended up in our paycheck (which was kind of nice because we then actually *got* paychecks, since cc tips are taxed no matter what). Most places, though, either give it to you out of the drawer (if it's the type that guests cash out at the register), or you keep the difference out of what you owe at the end of the night if you cash out from your own carried 'bank' (and then get whatever you don't have the cash to cover out of the drawer).

If it was a reprint receipt, usually it would say, ime, REPRINT in big letters at the top and/or bottom. Though that could be cut off, I suppose.

[_myaugust]

A manager and the restaurant owner insisted they had the original ticket for the $93.55 charge, but would not produce the receipt for NBC 4 New York and could not explain why the family's credit card was charged for more.

Wait. So they claim they only paid $93.55 but can't produce evidence of the purchase?

[policraticus]

That is a transparent lie. You can go online to the credit card processor and find out precisely how much the Morales family was charged in about 2 minutes.

[leaf_kunoichi]

This. Their processor can give them every single detail of that transaction.

[roseofjuly]

Just a note - Morales is the server, not the family. The family's last name was not given.

[vulturoso]

Both outcomes are frustrating. Dammit.

[carmy_w]

Yes-you either have a customer who is dishonest, or a co-worker who is dishonest, or the whole thing was a scam. No win, whichever way you look at it!

[i_llbedammned]

This was my thought exactly!