Have you confirmed that this does not happen when IS is turned off (using a tripod instead)? Maybe low battery? The electronic contacts interfacing the camera and lens look good? Do you have a 1.4x or 2x teleconverter to put in between?
Before you take it in for service, you might rent/borrow an identical body and lens to see if the problem with the combination is not limited to yours, and if not, whether the problem follows the lens or the body.
If all that fails, you're probably going to have to send them in together for service.
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Before you take it in for service, you might rent/borrow an identical body and lens to see if the problem with the combination is not limited to yours, and if not, whether the problem follows the lens or the body.
If all that fails, you're probably going to have to send them in together for service.
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