It took me years to apply for a passport after I lost my old one. I knew it would be hassle, but I didn't know it would be this much hassle! I applied in person and opted for the fast-track service. My passport was delivered by a courier company on christmas eve... to somebody who is not me
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When ours were delivered around then, the delivery person had to note down various details about the door to 'prove' he'd given them to the right address. That doesn't help when all the local doors are identical though!
Did you mention this 'geographical feature' in the notes for the application?
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"Some f*cker has probably sold my passport by now!" When my passport (together with my lovely old style paper driving licence) was stolen the police said that actually they're pretty useless (the passports not the police ... ) and usually just end up in a bin.
bloody annoying for you though. hope it gets resolved sharpish and you get compensated without having to chase up more crap.
~hug~
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