It occurs to me that reading through the Bastard Operator From Hell 2006 archives is probably not going to help me develop the right attitude for dealing with users....
BTW I didn't mean t bugger off on you but the interweb died and then my computer wouldn't let me resucitate it so I gave up on the internettyness- at least the pictures sent first eh?
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I remember reading those articles when I first started working on a helldesk.
Still hella funny now!
And so, SO, so true life...
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*Bookmarks*
I no not, nor have I ever worked IT support, and I still think it's funny.
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